Full-Time
Multinational health insurer and care provider
£54.7k/yr
New Malden, UK
In Person
Occasional night visits or weekend work may be required.
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Bupa provides health insurance and direct healthcare services, including dental and optical care, plus a network of aged care homes and retirement living, serving individuals, businesses, and care facilities. It funds services with premiums and fees, reinvesting profits because it has no shareholders and operates as a provident association. Its offerings cover personal insurance, workplace wellness, and care services under one global brand, with a presence in 190 countries. The goal is to improve people’s health and wellbeing by delivering accessible health care and support at scale.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$528M
Headquarters
London, United Kingdom
Founded
1974
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Health Insurance
Paid Vacation
Life Insurance
401(k) Retirement Plan
Performance Bonus
Gym Membership
Hybrid Work Options
Barchester healthcare develops hampshire care home. * August 6, 2026 * Real estate You are unauthorized to view this page. * 10 August 2026 Anchor has completed construction on the final phase of its Blossom House development in Edwalton, Nottinghamshire. * 6 August 2026 Crown Care Group has purchased a development site in Keighley, West Yorkshire, which has planning consent for a 78-bedroom care home. * 6 August 2026 Bupa has reported underlying profit of £594 million for the first half of 2026, up 21% on £491 million reported for the first six months of 2025.
Bupa and Cleveland Clinic London launch value-based cardiac care pilot. Bupa UK Insurance and Cleveland Clinic London have launched a value-based healthcare pilot programme focused on enhancing outcomes in cardiac care, building on the success of their first initiative in arthroplasty. The pilot follows the strong performance of the first value-based collaboration in arthroplasty between Cleveland Clinic and Bupa, introduced in 2024 where arthroplasty patient-reported outcome scores showed an average improvement of 63% from baseline, with no significant clinical complications observed across the cohort. Building on this, the new programme will focus on improving outcomes for patients undergoing a range of cardiac treatment such as electrophysiology, interventional cardiology and cardiac surgery. As part of the agreement, Bupa and Cleveland Clinic London will continue to offer a no-shortfall guarantee for consultant fees. This aims to ensure that Bupa members will not face unexpected out-of-pocket consultant charges - even when fees exceed their coverage allowance - resulting in a more seamless and predictable care experience. The programme's value-based structure ties Cleveland Clinic's reimbursement to measurable health improvement, encouraging enhanced co-ordination, continuity of care, and long-term patient wellbeing. By moving further away from traditional fee-for-service models, the organisations say they are aiming to promote more effective and efficient care plans for cardiac patients. Bernard Prendergast, chairman of cardiology at Cleveland Clinic London, said: "Cleveland Clinic is recognised globally for its expertise in heart care and its commitment to putting patients first. "Our aim is to deliver high quality and transparent care to every patient. We're pleased to extend our value-based care collaboration into cardiac care, where positive outcomes can extend longevity and improve quality of life." Dr Ravi Lukha, medical director for Bupa UK Insurance, added: "Building on the encouraging results from its arthroplasty pilot, Healthcare & Protection is pleased to extend this approach into the more complex field of cardiac care. "Working with Cleveland Clinic London will help us understand how innovative reimbursement models can support high-quality, patient-centred care, in line with Bupa's purpose of helping people live longer, healthier, happier lives."
Bupa appoints Ed Giera and Annette Court as neds. Giera and Court will become non-executive directors of the international healthcare company in August and September respectively. Bupa has announced the appointments of Ed Giera and Annette Court as non-executive directors. Giera will join the board on 1 August 2026 and become a member of the audit, risk, clinical governance & oversight, and nomination & governance committees. Court will join on 1 September and be a member of the audit, risk, remuneration, and nomination & governance committees. Ed Giera is a financial services veteran, with more than 40 years' experience as an executive and non-executive director in international capital markets and risk management. He currently serves as a non-executive director and chair of the board risk committee of UK pension insurance company Rothesay Life plc, where he has been a NED since 2021. Giera previously served as senior independent director and chair of the board risk committee of Santander UK plc, and as a non-executive director and chair of the board audit & risk committee at Pension Insurance Corporation Group Limited. As an executive, he was MD and global head of Pensions Risk Advisory, and prior to that held senior roles with the investment banking affiliate of JP Morgan Chase & Co. Annette Court brings extensive experience as a FTSE 100 and FTSE 250 chair and non-executive director, as well as from her executive career in the insurance sector. She is senior independent director at Next plc and Sage Group plc, and a NED of Admiral Europe Compañia de Seguros. She was chair of Admiral Group plc until 2023 and of WH Smith plc until February 2026. In her executive career, Court was CEO of Europe General Insurance for Zurich Financial Services from 2007 to 2010 and the CEO of Direct Line Group (formerly RBS Insurance) from 2001 to 2006. Don Robert, CBE, Bupa board chair, said: "We are delighted to welcome Ed and Annette to the Bupa Board, where their expertise will further enhance both our financial services and risk management capabilities."
Medical information stolen in major cyberattack. Consult notes, Medicare numbers, and test results have been exposed after a 'malicious actor' targeted a network of general practices. Medical information, Medicare numbers, consultation notes, referral letters and pathology results are among the personal information stolen from general practices across the country in a 'very distressing' cyberattack. Partnered Health has confirmed at least 21 of its clinics across New South Wales, Victoria, Queensland, Western Australia, and the Australian Capital Territory have been impacted. The company, which owns 57 general practices and skin cancer clinics nationwide, confirmed that on 23 June it became aware a 'malicious actor' had accessed its data. Personal information, including health information, was taken from some clinics, including: * name, date of birth, address, contact details * Medicare, private health insurance, veteran card, and concession card numbers * medical information and treatment details, consultation notes, referral letters, pathology or diagnostic results. In response, Partnered Health says it took immediate steps to contain the incident and investigations into the 'extent to which personal information has been impacted' are continuing. 'As a health services provider, we know our patients and our people trust us with personal and medical information and we sincerely apologise for any concern and inconvenience this may cause them,' it said. 'We are still investigating the data and do not currently know the extent of personal information that has been impacted.' 'If Partnered Health becomes aware that specific personal information of employees, patients or doctors has been impacted as part of this incident, we will promptly communicate with the individual with information and to provide support.' Dr Rob Hosking, Chair of RACGP Expert Committee - Practice Technology, told newsGP the attack is a reminder to GPs to review their security systems and ensure all software is updated. 'The main thing is to remind our GP members to look at their cyber security and implement everything that they can at their level, and that includes offering training to staff and warning everybody about not clicking on links that might expose them,' he said. 'We've got to keep our systems updated with modern, good security... often, it's a small-scale thing but still be disastrous. 'It is part of our accreditation that we keep our records secure and know how to deal with things if they go wrong.' Professor David Parry, Dean of the School of IT at Murdoch University, labelled the attack 'very distressing' for those affected. 'The main action for victims now is to remain careful about your personal "cyber-hygiene" and be on the lookout for unexpected or suspicious-looking communications that appear to have knowledge about you,' he said. 'Another important message is not to be embarrassed if you think you may have been scammed - it happens to lots of people and it's not your fault that people do these things. 'Report it and take action straight away.' Partnered Health says it has written to patients to ensure they are aware of the incident and has provided details of the additional steps they can take. It is urging those connected to the attack to be alert to suspicious emails, text messages or phone calls, verify the identity of the sender before responding, and not to click on links or open attachments in messages that look unusual or unexpected. The attack came just days after Bupa announced it will acquire Partnered Health and its network of healthcare services, which also includes allied health and mental health clinics. The RACGP has a suite of resources to support GPs and general practices to bolster their security, including how to prepare for and prevent a cyberattack, and how to respond to a breach.
Bupa promotes Paice to Health Services COO. Bupa has promoted Jo Paice to the newly created role of chief operating officer (COO) of Bupa Health Services. The provider told Health & Protection Paice's appointment will support the joining up of hospitals, diagnostics centres and health clinics following acquisitions of recent years. It added she will be reporting directly to general manager for health services, Sarah Melia. Previously clinics and specialist primary care director, Paice (pictured) has held a number of roles at Bupa since joining from Deloitte where she was an assistant tax manager back in 2002. Announcing her appointment, Paice said: "After eight fantastic years within its Bupa Health Clinics business, I'm delighted to be expanding my horizons and moving to become chief operating officer of Bupa Health Services. "I'm delighted to be able to work across all our clinics, diagnostic centres and hospitals who bring brilliant experiences to our customers and patients every day."