Responsibilities

• Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
• Engage with sales managers to understand current deal statuses and next steps
• Leverage technical knowledge to overcome customer barriers and concerns
• Influence product direction with your unique understanding of customer needs
• Collaborate with support to accelerate product improvement
• Work with Project Managers/Operations team members in the execution of designed security solutions
• Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
• Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
• Outstanding English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
• Excellent account management, follow-through, and attention to detail
• Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
• Experience working with APIs, Python, and other coding languages is a plus
• Experience working with Linux operating systems preferred
• Genuine excitement for software and hardware products and can speak comfortably about how they work
• Entrepreneurial and positive attitude with a strong desire to learn
• Must be authorized to work in the U.S (Position does not provide sponsorship)