Specialty Pharmaceutical Representative

PURPOSE AND SCOPE:                 

Provides pharmaceutical sales support and service to dialysis facilities, staff and HCPs within an assigned sales territory. Functions as an RTG pharmaceutical product resource and specialist.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• An experienced professional with an understanding of pharmaceutical sales

• Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.

• Effectively utilizes reporting tools provided to achieve territorial goals. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.

• Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.

• Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.

• Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease by completing required training

• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.

• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities

•   Collaborates with internal cross- functional partners to achieve shared objectives in assigned territory.

• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.

• Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.

• Builds collaborative relationships internally and externally

• Escalates issues to supervisor/manager for resolution, as deemed necessary

• Exercises judgement in selecting methods, strategies and evaluation criteria for obtaining sales results

• Networks with key contacts outside of area of expertise

• Mentor other staff as applicable

• Assist with various projects as assigned by management.

• Other duties as assigned