Director – National Accounts

Director, National Accounts Canada – Accident & Health

At AIG, we are reimagining the way we help customers to manage risk. Join us as Director, National Accounts Canada in our Accident and Health division to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Accident & Health.

The Accident and Health division proudly provides a diversified array of group insurance solutions built around protecting people. Our clients include corporations of all sizes, non-profit organizations, trade unions, and associations. Our products are tailored specially for niche markets and include Basic and Voluntary AD&D, Critical Illness, Occupational Accident, Out of Province/Out of Country Medical and Business Travel Accident insurance.

Reporting to the Head of Accident & Health Canada, the incumbent leads the business development function including motivating a highly functioning and engaged distribution team. In a role that requires a “player/coach” attitude, the Director must mentor the team while also actively participate in getting results by being in front of prospective and current Brokers/Consultants and Clients.

How you will create an impact

• Sales Strategy and Execution:
  • Collaborate with senior leadership to develop and execute a comprehensive sales strategy for Accident and Health, that will achieve premium growth, retention and profitability objectives, including the development of regional strategic action plans.
  • Monitor market trends, customer needs, and competitor activities and adapting strategies to maintain a competitive edge.
  • Drive coordination of our complete Accident and Health product offering and leverage cross-sell strategies to bring best in class solutions to clients and brokers in Canada.
  • Develop and report on quantitative and qualitative KPI’s to measure success.

• Sales Leadership:
  • Directly lead and support a team of Business Development Managers and Account Managers across the three regions in Canada to maximize performance and foster a high performing culture.
  • Lead by example in Broker/Consultant and Client interactions, establishing a high standard for the team’s engagement and communication abilities.
  • Promote a sales culture by providing sales training and coaching to all AIG Canada Accident & Health market facing employees.
  • Conduct regular reviews of regional performance to ensure achievement of target new business premium growth and KPIs.

• Managing Strategic Broker/Consultant and internal relationships:
  • Through strong market presence, position AIG Canada as a leader in the Accident and Health market.
  • Develop and facilitate relationships with internal and external stakeholders.
  • Represent AIG at Employee Benefit conferences, act as a thought leader for the business.

What you’ll need to succeed

• 10+ years of Accident and Health / Group Benefits insurance expertise in a client facing role.
• Experience having successfully managed a business development team.
• College/University degree, post grad considered an asset.
• Attainment or working towards CIP/FCIP, LOMA or CEBS designation an asset.
• Accident & Health market knowledge and established strong relationships with Brokers/Consultants, Employee Benefits TPA’s, MGA’s, Digital Distributors and SME intermediaries.
• Demonstrated ability to successfully attract, retain, and develop talent via a culture of real-time performance feedback.
• Demonstrated strong relationship management skills with internal stakeholders.
• Strong verbal and written communication skills with demonstrated ability to influence internal/external stakeholders of all levels.  
• Travel: Up to 25% of regular work duration to be spent meeting Brokers/Consultants and Clients.

Ready to take your career to the next level? We would love to hear from you.

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

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Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

SM - Sales & MarketingAIG Insurance Company of Canada