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Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Location: Hartford, CT (Onsite)

Role Overview:

Join our team as a Farmer Sales Account Growth Manager where you will be pivotal in nurturing and expanding relationships with key accounts such as Travelers and Pure Insurance. This role focuses on deepening existing client engagements, identifying new opportunities within current accounts, and achieving revenue targets through strategic account farming. 

Responsibilities:

• Develop deep relationships with existing accounts, understanding their business needs and challenges, and ensuring their success through our tailored insurance solutions. 

• Drive revenue growth by identifying expansion opportunities within current accounts, aiming to meet or exceed financial targets of $2 million. 

• Lead the development and execution of account plans that include client retention strategies, cross-selling opportunities, and the introduction of new products and services. 

• Coordinate with cross-functional teams to ensure the successful delivery of projects and solutions that align with client objectives and timelines. 

• Maintain a robust understanding of insurance industry trends and leverage insights to propose innovative solutions that enhance client satisfaction and retention. 

• Provide detailed reports and forecasts on account status, implementation progress, and potential growth opportunities. 

• Serve as the primary contact for client escalations, ensuring prompt resolution of issues and maintaining client trust and satisfaction. 

Qualifications & Experience:

• Bachelor’s degree in Business, Insurance, or related fields; Master’s degree preferred. 

• 8 – 12 years of proven experience in account management 

• Strong understanding of the insurance industry, with experience in BPO settings like WNS considered a plus. 

• Demonstrated ability to manage and grow large accounts, with a track record of achieving revenue targets. 

• Excellent communication and interpersonal skills, capable of building and maintaining strong client relationships. 

• Strategic thinker with strong analytical and problem-solving skills. 

• Willingness to travel as required for client meetings and account management. 

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $132,000 to $173,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a "free time" PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!