Full-Time

Financial Implementation Consultant

Updated on 5/24/2024

OpenGov

OpenGov

501-1,000 employees

Cloud software for government operations

Government & Public Sector

Mid, Senior

Plano, TX, USA

Required Skills
Communications
Customer Service
Requirements
  • 2-5+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar
  • At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients
  • Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices
  • Proficiency in training customers on software solutions to address key workflows and business processes
  • Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers
  • Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development
  • Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports
  • Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members
  • Ability to adapt quickly to changes in product features and respond strategically to meet customer needs
  • Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service
Responsibilities
  • Manage end-to-end implementation projects for new customers
  • Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation
  • Interact directly with government officials and staff on a daily basis
  • Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes
  • Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions
  • Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience
  • Continually leverage and develop best practices for each data environment and customer vertical
  • Gather and communicate customer feedback and feature requests
  • Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness
  • Serve as a trusted advisor to both customers and OpenGov team members

OpenGov Inc. specializes in delivering cloud-based software uniquely designed for local governments, state agencies, school districts, and special districts. The company fosters a culture of enhanced collaboration and efficiency, making it an excellent workplace for those interested in facilitating effective governance and communication between public sector entities and their communities. Employees at OpenGov are positioned at the forefront of technological advancements that streamline budgeting, procurement, asset management, and regulatory processes, ensuring an engaging and meaningful work environment.

Company Stage

M&A

Total Funding

$2B

Headquarters

San Jose, California

Founded

2012

Growth & Insights
Headcount

6 month growth

6%

1 year growth

13%

2 year growth

60%

Benefits

Competitive Salary

Work from Anywhere

Unlimited Vacation

Mission-Driven Colleagues

World-Class Healthcare

Professional Development

Family Matters

Amazing Customers