Full-Time
Technical Content Engineer
Security platform for security awareness
Junior
Clearwater, FL, USA
- Bachelor's Degree (Technical Communication, English, or related field preferred) preferred but not required
- Minimum 1 year experience in technical writing
- Minimum 1 year experience in UX writing preferred
- Experience with Google Docs
- Experience with Microsoft Office (Word and Excel)
- Excellent verbal and written communications (grammar, spelling, sentence structure) and proofreading skills
- Ability to present and break down complex technical concepts in an easy-to-understand manner
- Intermediate knowledge of HTML/CSS preferred
- Self-motivated with excellent time management and organization skills
- Ability to write collaboratively or independently
- Ability to adjust to shifting priorities in a fast-paced environment
- Familiarity with writing English for a global audience
- Interview subject-matter experts (SMEs) to gather information for technical documentation
- Work with Product Managers to develop and review text for product UI
- Attend meetings for assigned projects to represent Technical Content
- Create and maintain technical documentation and tutorial videos for customers to support KnowBe4's products and services
- Respond to internal requests for documentation additions and updates
- Ensure quality, accuracy, consistency, and clarity within our knowledge base documentation, tutorial videos, and more
- Track any updates or changes to KnowBe4's products and services in our change log and release notes
KnowBe4 enables your employees to make smarter security decisions, every day.
Company Stage
IPO
Total Funding
$701.6M
Headquarters
Clearwater, Florida
Founded
2010
6 month growth
↑ 0%1 year growth
↑ 8%2 year growth
↑ 26%Benefits
Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach