Customer Service Agent (Milwaukee, WI)
Posted on 6/16/2022
Milwaukee, WI, USA
- Love to make your customer's day by not only answering their questions, but also anticipating those to come
- Can communicate with grace without being face to face with users
- Easily make friends with new technology
- Have a knack for problem solving and getting to the bottom of things
- Excited about learning and always want to know more
- Get bonus points if you are bilingual in Spanish or French!
- Support users in learning the ins and outs of 3D printing
- Act as the first point of contact for prospective and returning customers, answering their questions or routing them to the appropriate channels
- Keep customers ridiculously happy
- Print in 3D to your heart's content
Advanced 3D printing systems
Formlabs is reinventing 3D printing by expanding access to digital fabrication, so anyone can make anything.
- Flexible vacation
- Premium coverage for medical, dental, and vision plans
- Paid parental leave
- Commuter benefits
- Unlimited 3D prints
- Autonomy: We leave space for people to do their best, and take initiative to chart their own career course.
- Cutting Edge: We’re building things that haven’t been built before, so we can push the edge of what’s possible.
- Results: We dream big, but our focus on getting things done is what drives us forward.
- Curiosity: We are always asking why to push ideas and actions beyond the status quo.