Account Manager
Smb
Confirmed live in the last 24 hours
Vimeo

1,001-5,000 employees

Video sharing platform
Company Overview
Vimeo was created as a place for creative pros to beautifully and easily show off their work. Today, Vimeo is much more than a viewing destination. It's a start-to-finish video platform giving creative professionals, businesses and organizations everything they need to make and market amazing, impactful videos.

Company Stage

Seed

Total Funding

$174.5M

Founded

2004

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-8%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Hubspot
Segment
Salesforce
CategoriesNew
Sales & Account Management
Customer Success Management
Field Sales
Strategic Account Management
Requirements
  • 4+ years of experience in a customer-facing role within the SaaS industry
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable
Responsibilities
  • Oversee accounts within Vimeo’s Enterprise product customer base in our SMB segment, with a goal structure oriented toward expanding these existing relationships
  • Understand and anticipate clients’ business needs to drive the success of key accounts
  • Strengthen client relationships with ongoing communication and new solutions
  • Proactively manage customer pipeline to meet monthly and quarterly objectives
  • Confidently conveying Vimeo’s value proposition both in-person and via automation
  • Assist in collecting client feedback, defining processes, and identifying best practices