Simplify Logo

Full-Time

Account Manager

Smb

Posted on 3/5/2024

Vimeo

Vimeo

1,001-5,000 employees

Interactive video platform with AI-powered editing

Consumer Software
Defense
Biotechnology
Entertainment

Compensation Overview

$63.9k - $98kAnnually

Mid

New York, NY, USA

Category
Customer Success Management
Field Sales
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Hubspot
Segment
Salesforce
Requirements
  • 4+ years of experience in a customer-facing role within the SaaS industry
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable
Responsibilities
  • Oversee accounts within Vimeo’s Enterprise product customer base in our SMB segment, with a goal structure oriented toward expanding these existing relationships
  • Understand and anticipate clients’ business needs to drive the success of key accounts
  • Strengthen client relationships with ongoing communication and new solutions
  • Proactively manage customer pipeline to meet monthly and quarterly objectives
  • Confidently conveying Vimeo’s value proposition both in-person and via automation
  • Assist in collecting client feedback, defining processes, and identifying best practices

Vimeo offers a thriving work environment where creativity and technology converge. As a leading video experience platform with advanced AI-powered editing and live-streaming capabilities, Vimeo supports a vast community of over 287 million users, including creatives, entrepreneurs, and businesses. Employees can expect to engage in groundbreaking projects that simplify video creation and sharing, backed by extensive video analytics and innovative virtual event solutions.

Company Stage

Seed

Total Funding

$174.5M

Headquarters

New York City, New York

Founded

2004

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-10%

Benefits

Unlimited paid time off

Company-matched 401k

Medical and dental

Daily breakfast, plus snacks and drinks aplenty

Company outings and events

Tuition reimbursement

Company equity

Company-matched charitable donations

Parental leave and adoption assistance

INACTIVE