Business Analyst

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Responsibilities

• Participate in both Agile and Waterfall projects related to Portfolio Servicing Platform (incl Trade Processing, Pricing/Valuations, Asset Servicing, Derivatives Servicing, Investment Accounting processes) upgrades, enhancements, system integrations, and process improvements that benefit OMERS Capital Markets investment teams, Corporate Finance and Capital Markets Finance
• Assist the Platform Owner in managing the product backlog and roadmap, prioritization of work, and resource allocation on initiatives.
• Lead business analysis activities for all phases of the project life cycle including requirements elicitation, analysis, testing, training, implementation, and post implementation support
• Ensure that project scope, objectives, deliverables, and timelines are clearly documented and communicated
• Collaborate with cross-functional teams to gather and analyze requirements for projects impacting the OMERS Portfolio Servicing Platform (e.g. user stories, business requirements documents, etc.)
• Design and develop complex reporting and dashboards (SQL, SSRS, Crystal, Power BI etc.) that deliver insights to investment professionals
• Define and execute business test plans, including performance and integration tests
• Ensure change management principles are considered throughout delivery, including the early capture of stakeholder impacts, end-user training, and communications
• Partner with technology teams to implement system enhancements, upgrades, and patches
• Develop and maintain support documentation, including troubleshooting guides and knowledge base articles
• Anticipate issues and make recommendations to mitigate risks; support ad hoc analysis to identify the root cause of issues and resolve issues in a timely manner ensuring minimal disruption to investment teams
• Provide recommendations for the improvement of business analysis and project delivery practices
• Develop relationships among partners by supporting a culture of transparency, collaboration, and service excellence

Qualifications

• Minimum 1-3 years experience in business analysis roles supporting investment applications, including production support, change initiatives and/or large transformation programs.
• Bachelor’s Degree in a related field such as Computer Science, Engineering, Mathematics, Accounting, Finance, and Economics
• Completion or enrolment in CPA or CFA consider an asset
• Professional certifications in Business Analysis, Change Management, Process Improvement, Quality Assurance, Project Management are assets
• Strong analytical skills with the ability to conduct complex data analysis (SQL, Excel)
• Knowledge of business analysis strategies (requirements elicitation, business process modeling, user stories, source to target mapping etc.) and tools (Azure DevOps, Visio, Excel, PowerBI)
• Knowledge of the investment lifecycles of exchange traded and OTC products, including exotic instruments
• Experience implementing and delivering change to leading investment applications (e.g. Calypso, CRD, SimCorp, Eagle, Bloomberg, Aladdin etc.)
• Strong attention to detail with the ability to understand end-to-end processes
• Growth mindset through learning; an openness to change and continuous improvement
• Excellence in all types of communication and facilitation with colleagues at all levels
• Self-motivated with strong, proven, analytical and problem-solving skills
• Able and willing to step into tasks outside of the role when needed, comfortable with ambiguity and able to establish a course of action in an environment with conflicting priorities
• Thrives in highly collaborative environments with a focus on team success
• A sense of urgency, optimism, and a desire to deliver with excellence

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.