Contract

Commercial Support Specialist

Michigan Millers

Michigan Millers

201-500 employees

Mutual insurer for commercial P&C

Compensation Overview

$19.72 - $23.66/hr

No H1B Sponsorship

Lansing, MI, USA

In Person

Temporary full-time position expected to last approximately six months.

Category
Customer Experience & Support (1)

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Requirements
  • Effective oral and written communication skills.
  • Demonstrated ability to pay attention to detail.
  • Ability to maintain focus throughout the workday.
  • Proficiency with various core systems, office and computer equipment, and software packages.
  • Ability to accurately enter and maintain data in multiple computer systems.
  • High school diploma or equivalent.
  • Authorization to work for any employer in the United States.
Responsibilities
  • Perform administrative duties.
  • Keep accurate and current records in designated systems that are accessible to others.
  • Amend policies per agent requests based on the assigned authority level.
  • Research agent requests.
  • Perform special projects and other duties as assigned.
Desired Qualifications
  • Prior insurance industry experience.
  • Prior Guidewire experience.

Michigan Millers Mutual Insurance Company is a regional mutual property and casualty insurer based in Lansing that sells commercial and specialty coverages through a network of independent agents. Its products include BOP, CPP, Commercial Auto, Commercial Umbrella, EPLI, Equipment Breakdown, and Workers’ Compensation, with a Specialty Insurance Solutions division offering coverage in ten states from Madison, Wisconsin. Owned by its policyholders and affiliated with the Western National Insurance Group, it benefits from stable finances and broader geographic reach. Its goal is to provide dependable, tailored insurance solutions for business and specialty operations with strong financial performance and regional expertise.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Lansing, Michigan

Founded

1881

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Simplify Jobs

Simplify's Take

What believers are saying

  • AM Best upgraded Michigan Millers to A+ on January 15, 2026.
  • 2024 net income reached $11.0 million, up from $4.0 million in 2023.
  • Direct premium written rose 18.5% to $196.5 million, expanding scale rapidly.

What critics are saying

  • Michigan Millers depends on Western National pooling; any pool stress hits 2026 ratings.
  • Independent-agent distribution concentrates sales power with brokers like Acrisure and Gallagher.
  • Specialty expansion into ten states increases underwriting volatility and catastrophe correlation across 2026-2027.

What makes Michigan Millers unique

  • 1881 mutual structure keeps policyholder alignment and local underwriting discipline.
  • Specialty Insurance Solutions in Madison targets niche commercial risks across ten states.
  • Western National pooling, effective January 1, 2026, strengthened reinsurance support and capital.

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Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Paid Vacation

Flexible Work Hours

Wellness Program

Mental Health Support

Conference Attendance Budget

Family Planning Benefits