Healthfirst’s 2025 Summer Trailblazer Internship is a 10-week paid program beginning on June 2, 2025. This is an immersive and interactive learning experience that lays a foundation for continued leadership development. Interns do impactful work, collaborating with other interns, employees, and business leaders to solve current business problems and deliver solutions.

Who We Are:
For nearly 30 years, Healthfirst has been serving New Yorkers. We helped pioneer the value-based healthcare model—where hospitals and physicians are paid based on patient outcomes—because our company was founded on the belief that insurers need to be true partners in the health system.

Position Summary:

PHSP Facilitated Enrollment team is the face of Healthfirst who serve as a healthcare consultant to educate prospective members to select a health plan that fits their needs while supporting existing members with information that relates to Healthfirst products and services. We work hand in hand with providers and hospitals to deliver quality customer services and care to the community we serve.

We are seeking high energy individualswho have extraordinary attention to detail and analytical problem-solving. As an intern, you will collaborate with Sales and Product Management to support acquisition and retention growth.You will focus onassisting in design, researching, and drafting new and revised policies and procedures. You will work directly with the Sales management team to develop and maintain policy manuals and other supporting documentation to meet compliance guidelines and all other regulatory and accreditation standards.

Duties & Responsibilities:

Assist with writing, reviewing, editing,and formatting departmental policies, procedures, and other relevant aids & documents.

Develop educational resources for departmental policies, including organization, retention, format, and support to ensure alignment

Monitors revisions, additions of job aids and P&P documents to ensure consistency across the board

Assist policy owners to meet relevant regulatory and accreditation standards related to policies & procedures.

Identify root causes and make recommendations for process improvements within Salesforce and other areas of business to increase efficiency

Operate with intellectual curiosity and critically assess existing processes and procedures to identify opportunities for improvement

Hold oneself accountable for the accuracy, completeness, quality, and relevance of deliverables totake responsibility for work product and consider these factors in the end-to-end marketing and communication business process, from data gathering to analysis to formatting and presentation

Support ad-hoc requests from Leadership as requested

Minimum Qualifications:

Excellent interpersonal skills and follow- up skills

Strong verbal and written communication skills

Good proofreading skills

Ability to work independently and as part of a team

Experience in project management

Proficient with MS Word

Passion for solving challenging problems using technology

Ability to prioritize, multi-task and maintain attention to detail

Undergraduate students must be a junior or senior at an accredited institution or have graduated within 12 months of the program. Graduate students must be enrolled at an accredited institution or have graduated within 12 months of the program.

Will not require sponsorship for employment

Eligible to work in the U.S.

Must have a minimum of a 3.0 GPA from an accredited school

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $39,208 - $52,000
All Other Locations (within approved locations): $34,091 - $49,920

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

PHSP Facilitated Enrollment Summer Intern

Healthfirst

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