Production Assistant

Ice Cream Factory - Production Assistant

Job Title: Factory Production Assistant

Reports To: Factory Manager

At Sweet Cow, our values guide everything we do: community, kindness, contribution, and growth.

Your Role

We’re looking for a Factory Ice Production Assistant to join our enthusiastic, positive, and hard-working team. If you’re passionate about making the best ice cream possible, thrive in an organized and fast-paced environment, and love being part of a team that takes its craft seriously while having fun, this could be the role for you. You’ll play a hands-on role in crafting, packaging, and preparing the ice cream that keeps our shops, MooMobiles, and customers smiling.

Your Contribution & Responsibilities:

Execution

• Prepare and produce ice cream ingredients, ice cream cakes, and ice cream sammies according to Sweet Cow recipes and standards.
• Accurately execute daily production plans and ingredient prep.
• Monitor product quality and temperatures to meet or exceed Sweet Cow standards.
• Clean, maintain, and care for production equipment, tools, and workspaces.
• Follow all sanitation and safety procedures, including safe knife handling and kitchen equipment use.
• Consistently deliver high-quality products with precision and care.
• Uphold established standards to support a culture of accountability, purpose, and pride.
• Work as part of a team to prepare the factory for each shift.
• Act with integrity, honesty and knowledge to promote Sweet Cow culture.
• Demonstrate accountability, punctuality, and schedule adherence.
• Contribute to a fast-paced environment with a positive attitude.

Communication

• Communicate clearly, kindly, and effectively with peers and leaders.
• Share needs, updates, or issues with the Factory Manager promptly.
• Embrace feedback and respond in a timely, thoughtful manner.

Customers & Community

• Ensure all products support an outstanding customer experience.
• Protect and strengthen Sweet Cow’s reputation through safe, reliable production.
• Support shops and MooMobiles with accurate, timely deliveries.
• Embrace customer and shop feedback to improve products and processes.
• Represent Sweet Cow’s values with pride in everything produced.

Compensation

$18-$20 per hour

Benefits

Health Insurance: 50% employer-paid

401(k): 4% employer match

Dental & Vision Plans: employee-paid options

Paid Sick Leave: provided in accordance with Colorado’s HFWA

Knowledge, Skills & Requirements

Strong organization and planning skills.

Ability to perform basic math, including fractions, decimals, percentages, ratios, and both U.S. and metric units.

Comfortable working in a fast-paced environment.

Dependable, adaptable, team-oriented, and committed to a strong work ethic.

Effective communicator with peers and leaders (some English preferred, not required).

Ability to lift up to 50 lbs.

Daytime availability; nights, weekends, and holidays as needed.

Must be at least 18 years old.

Experience

Previous service industry or production experience preferred.

Sweet Cow is committed to building a workplace rooted in community, kindness, contribution, and growth.

Applications accepted on an ongoing basis.