Senior Product Designer

In this role, you will

• Design end-to-end user journeys for AI-powered workflows and continuously iterate on the user experience. You’ll balance customer impact, system reliability, and engineering complexity when making product decisions.
• Work closely with Customer Success to gather qualitative and quantitative feedback on how customers interact with AI-driven features. You’ll occasionally support onboarding or troubleshooting to deeply understand real-world user behavior, edge cases, and trust concerns around automation.
• Develop and own the product vision, strategy, and roadmap for intelligent systems that automate and optimize pricing, contracting, billing, and compliance workflows.
• Design AI-driven automation experiences that balance speed with trust, transparency, and control.
• Partner closely with engineering to test, validate, and ship AI-enabled products, ensuring correctness, transparency, and reliability in production environments.

We're seeking someone with experience including:

• 4+ years of product design experience, ideally in B2B SaaS, developer platforms, or enterprise software.
• Strong understanding of the full product lifecycle, from problem discovery and prototyping to production deployment, iteration, and monitoring - including products with complex backend or data dependencies.
• Excellent communication skills, with the ability to collaborate across engineering, customer-facing teams, and leadership to align on goals and execution.
• Strong critical thinking skills, with the ability to uncover underlying problems and opportunities, even when existing workflows appear to be functioning well.
• Familiarity with APIs, data models, or technical product surfaces (you don’t need to code, but you can speak the language)
• Experience with Salesforce, HubSpot, sales operations, billing systems, or cloud marketplaces is a strong plus.
• Experience working on AI-powered products, automation, APIs, or data-intensive systems is a strong plus.

Why You Join Us

• Base Pay Range: $130,000 - 180,000 CAD
• Competitive compensation and equity plan.
• Monthly office stipends for lunch and commute-related benefits.
• Full healthcare benefits - extended health care, dental, vision, and life insurance.
• Work alongside a top-notch team with experience at Google, Meta, Salesforce, Pave, Motive, and Square - building AI agent and AI infrastructure SaaS that powers revenue workflows.
• Own a major pillar of our go-to-market strategy from day one - driving architecture, engineering standards, and platform reliability with the autonomy to build what you think is right.
• Fast-moving, flat org with real product-market fit and big ambitions where you’ll ship quickly, influence the roadmap, and see direct customer impact.