Key Responsibilities:

• Successfully implements projects while ensuring customer satisfaction.
• Contributing to best practices of the group and mentoring other team members
• Supports the Project Manager on engagements along with functional responsibilities, assists with SOW creation, project planning, etc.
• Serves as Lead Business Consultant on Implementation projects on one or more functional area.
• Maintains full chargeability on one or more client accounts simultaneously.
• Authors Best Practice Document(s) in functional area
• Identifies/pursues sales opportunities for additional consulting work at customer site.
• Provides information to Managers, Professional Services Director, or Account Manager as appropriate.
• Provides industry and functional expertise and leadership in the discovery workshop in designing, configuring, testing, and production support of the Product solution for the client’s business needs.
• Serves as the client’s principal point of contact for consultation and expert advice.
• Is in close communication with the Project Manager, regarding client questions and issues regarding the Product solution and configuration.
• Performs as the Lead Business Consultant in the workshop/requirements and design phase of the project.
• Serves as mentor and role model for all level Business Consultants in one or more functional areas of the Product solution.
• Works with Managers to enhance, publish, and train staff regarding implementation best practices in specific functional area of the Product solution.
• Presents the Product solution to both client executive and user-level audiences.
• Supports the Project Manager in obtaining client signoff of deliverables and milestones.
• Assumes hands-on project implementation duties in all phases of the Product implementation reporting to the project manager.
• Provide sales/presales support through estimation, document authoring for RFP/RFI responses, sales proposals, and hands-on demonstrations in specific functional area to meet the client’s desired business requirements.
• Supports the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces)
• Consults with ION Product Management to exchange information on the latest developments in the industry to improve the ION Products
• Assists with services best practices.

Required Skills, Experience and Qualifications:

• Openlink Endur product experience in implementations per role profile.
• 5-10 years’ experience in ETRM industry, systems implementation or similar project exposure and preferably experience in a consulting or similar role.
• Require Middle Office/Risk subject matter expertise and 5+ years specifically Endur Middle Office implementation experience.
• Bachelor’s Degree in one of the following: Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field
• Ability to work as part of a project team structure.
• Ability to work onsite at client locations. 
• 8 to 10 years direct experience in designing, configuring, and troubleshooting installations in client environments.
• 8 to 10 years Industry/systems experience
• Demonstrated expertise in more than one area of Product configuration and in one or more industry Product set.
• Strong client-facing skills.
• Good interpersonal skills.
• Good written and oral communication skills.