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Manager – Product Operations
AI Curation
Posted on 3/21/2022
New York, NY, USA
Experience Level
  • A high-energy multitasker with strong verbal and written communication skills
  • Analytical, with excellent attention to detail and critical thinking skills
  • Excellent at project management and prioritization under tight timelines and occasionally changing requirements
  • Tech savvy, with a deep understanding of internet, social media and/or platform content issues
  • Comfortable seeing and talking about sensitive or explicit textual and visual content
  • Proficient in simplifying and presenting complex concepts to senior stakeholders
  • Experience leading a team of data labelers for machine learning/AI purposes a plus
  • 5+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams
  • 2+ years' experience managing, coaching and developing a team
  • Bachelor's degree, preferably in subject areas related to media, psychology, sociology, journalism, linguistics or information science
  • Demonstrated ability to develop strong and positive working relationships across multiple cultures and within a global environment
  • Excellent communication and problem solving skills
  • Advanced Microsoft Office or Google Spreadsheets experience
  • Knowledge of SQL and and/or programming experience (Python) a plus
  • Experience in a high growth technology company
  • Desire to work in a collaborative, fast-paced environment
  • Onboard, mentor and coach data labeling team members
  • Partner with Product Management and Data Science team to prioritize labeling activities, setting clear targets to deliver against strategic goals
  • Lead and ensure cross-functional collaboration to comply with labeling procedures and external regulatory standards in an effective and efficient manner
  • Identify and communicate quality or compliance risks associated with labeling activities and determine appropriate plans to address
  • Lead the day-to-day team operations, including team member projects and stakeholder support requests
  • Provide quality reviews and feedback for content labeling tasks
  • Identify & implement labeling process improvement solutions
Media verification and compliance