We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

At Komodo, we partner with organizations throughout the healthcare ecosystem to improve patient care and reduce disease burden through data-driven insights. Our diverse clients have a range of familiarity with healthcare technicalities and we strive to provide products designed to be simple enough for a layperson while also allowing power users to explore our data with all the depth and sophistication they require. The Komodo platform enables 3rd party data scientists, data engineers, and software developers to integrate with, extend, customize, and build on the platform to derive complex insights from the Komodo Healthcare Map™.

As Senior Product Manager, Platform Experiences, you will define requirements and prioritize the efforts taken up by the engineering team working on Komodo’s core platform. Your roadmap planning and tactical execution will ensure that features related to data product pull-through, internal self-service, cost optimization, and other potential enhancements deliver the greatest value possible for Komodo Health and our customers. You bring a high level of technical acumen to the team, and combined with the strength of your communications, you will influence without authority. You will serve as the Product point of contact to our customer-facing teams, helping them to ease the way for our customers with proactive communications and detailed release notes.

Depending on your interest and experience, you may also be asked to take on product management of one or more of our platform services.

Looking back on your first 12 months at Komodo, you will have…

Assisted in the qualification of new deals for product fit and have been the arbiter of implementation complexity
Balanced our customers’ short-term needs with the development of scalable technology to maximize long-term platform potential.
Assessed opportunities to improve internal enablement with the development of new self-service implementation and provisioning features
Helped develop the product roadmap and translated into a well-prioritized backlog of user stories with comprehensive requirements used to drive the engineering team’s work.
Worked with product marketing, customer success, sales, and operations to develop effective go-to-market plans and appropriate training and processes for feature launches.
Reported product metrics updates across the organization and to leadership
Assisted in the evolution of Komodo platform tooling by mapping customer configurations, workflows, and use cases to next gen solutions and tools, including using APIs and SDK for creating an optimal developer experience
Supported the development of next-gen platform tooling by documenting requirements and user stories for adjacent MapLab suite engineering teams.

What you bring to Komodo:

Previous experience in product management at a healthcare, lifesciences or digital health company supporting analytics platforms
Experience working with customers and stakeholders to build and execute a strategic roadmap with clear prioritization
Adept problem solver who can right fit solutions for target segments by tapping into the best of our organizations’ capabilities, technologies, processes and culture
Methodical and detail-oriented; Ability to identify risks and dependencies before they turn into issues
Deep appreciation of the needs of technical users in lifesciences and healthcare: enterprise software engineers, data engineers, data scientists, etc., empathizing with their concerns about building on top of a platform as part of the software development lifecycle (SDLC) and integrating with third-party platforms.
Fluency with modern platform tools and technologies such as APIs,Snowflake, Databricks, Jupyter, cloud computing, AWS, SQL/Python, Apache Airflow, etc.
Experience with SOC2, 21 CFR Part 11 compliance process
Experience defining requirements and building tooling for data scientists, machine learning engineers, data engineers, and/or software developers.
Experience working in agile / scrum SDLC teams with engineering and QA to ship features and products.
Leads from discovery to delivery consistently and correctly prioritizes and adapts timelines. Proven ability to prioritize what can be done vs what should be done. Provides stewardship over competing priorities.
Able to join client meetings as a product expert with prior experience having full project ownership.
Effective oral and highly visual written communication skills to bring clarity to complexity and communicate to inform and influence across cross-functional teams and leadership.
A thirst for knowledge, a willingness to learn, and a growth-oriented mindset.
Committed to fostering an inclusive environment where your teammates feel motivated to succeed.
Experience working in the life sciences or healthcare space is a plus, especially experience working with EHR, Claims and RWE data.

#LI-REMOTE

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Senior Product Manager

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