Full-Time
System Support Analyst
HP Nonstop
Posted on 6/8/2025
Fidelity National Information Services
10,001+ employees
Provides financial technology solutions globally
No salary listed
Junior, Mid
Melbourne VIC, Australia + 1 more
More locations: Sydney NSW, Australia
Role could be based in either Sydney or Melbourne; virtual options available.
- HP Non Stop systems experience is essential for this role
- Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies
- Ability to understand in-house applications
- Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting
- Experience with a wide range of interface design, development and debugging tools, techniques and methodologies
- Knowledge of testing tools and quality control requirements
- Provide on-call support for HP Non-Stop Systems and proprietary applications
- Develop and execute scripts and test plans
- Conduct software analysis related to debugging, resolving issues and modifications
- Liaise with internal clients, vendors and global colleagues to resolve issues and deliver results
- Providing rostered on-call 24/7 support to clients (around 1 week per month)
- Experience in the banking or Financial Services sector
Fidelity National Information Services (FIS) provides financial technology solutions that help financial institutions, businesses, and developers manage payments, banking, and investment processes. Their products streamline transactions and improve the efficiency of financial operations. FIS stands out from competitors by leveraging decades of industry experience and a comprehensive suite of services tailored to meet the diverse needs of their clients. The company's goal is to enhance the way money is managed globally, ensuring that financial systems work in harmony.
Company Size
10,001+
Company Stage
IPO
Headquarters
Jacksonville, Florida
Founded
1968
Simplify's Take
What believers are saying
- FIS's partnership with Kipp enhances customer satisfaction by reducing debit card transaction failures.
- The FIS International Issuing Hub positions FIS to increase market share in global card programs.
- Worldpay's integration with Exodus taps into the growing demand for digital asset transactions.
What critics are saying
- The rise of fintechs pressures FIS to rapidly modernize its payment systems.
- Increasing debit card declines due to insufficient funds may lead to customer dissatisfaction.
- FIS's NSF authorization model with Kipp may face regulatory scrutiny.
What makes Fidelity National Information Services unique
- FIS's partnership with Kipp introduces a novel NSF authorization model for debit issuers.
- The FIS International Issuing Hub modernizes card-issuing infrastructure with real-time configuration capabilities.
- Worldpay's integration with Exodus enables seamless cryptocurrency purchases within a self-custodial wallet.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Hybrid Work Options
Company News
The PYMNTS Intelligence report “Payment Hubs Fuel Digital Modernization for Banks,” a collaboration with FIS, revealed that for today’s consumers and businesses, fast, secure and frictionless payment experiences are no longer mere amenities; they have become a foundational expectation guiding decisions on where to bank.This elevated bar, largely set by FinTechs and digital-native banks, pressures traditional players whose legacy systems, often siloed by payment type, frequently create delays, errors and inconsistent experiences, leading to customer dissatisfaction. The report found that payment hubs address this challenge. These modern, centralized systems are designed to consolidate all payment processing, offering a straightforward payment experience irrespective of the underlying payment rail — be it real-time networks like the FedNow® Service and RTP® network, or ACH or wire transfers. By routing payments and streamlining complex flows, payment hubs are not just a means to enhance customer journeys, ensuring faster transactions, instant confirmations, and transparency regarding timing and fees, but also a tool to unlock back-end operational efficiencies for banks themselves
Even with all the innovation seen lately in the banking, payments and digital economy sectors, new business models are hard to come by. Features and slight tweaks? The industry builds on them every day. That’s why when real-time data and cloud analytics are giving merchants and card issuers new ways to say “yes” at the checkout, a straight line from innovation to sales is clearly drawn. Turning what were once declined transactions into completed sales and stronger customer relationships — now that’s a new business model.“Historically, all of the decisioning around transaction authorization sat in the risk department of issuers,” Jim Johnson, co-president of FIS’s Banking Solutions division, said in a recent interview with Karen Webster. “The model now is being tested to be more of a risk negotiation at the point of sale.”. Johnson’s comments come as FIS unveils a partnership with Kipp, a collaboration platform that lets card issuers and merchants agree in real time to authorize debit transactions even when an account lacks sufficient funds
FIS and Episode Six launched a new cloud-native platform aimed at helping financial institutions modernize their card-issuing infrastructure. Unveiled at Money20/20 Europe, the FIS International Issuing Hub is built to support real-time configuration, global scale and product launches across credit, debit, prepaid and virtual card programs, according to a Tuesday (June 3) press release. The platform combines FIS’ global reach with Episode Six’s API-driven issuer processing technology to help banks and FinTechs navigate competitive pressures and legacy infrastructure limitations, the release said
Exodus said Thursday (May 29) that Worldpay supplies the card payment capabilities used in its new solution that allows consumers to use a debit or credit card to purchase cryptocurrencies directly within Exodus’ self-custodial crypto wallet. Exodus announced the launch of this service, XO Pay, Tuesday (May 27), saying the service allows customers to buy and sell cryptocurrencies without using third-party exchanges. In a Thursday press release, Exodus said that enabling customers to use their preferred credit or debit card to purchase digital assets from directly within their wallet, with the help of Worldpay’s native card payments embedded in the platform, enhances and simplifies the buying experience
FIS® (NYSE: FIS), a global leader in financial technology, today announced it has been selected by MUFG Securities (Canada), Ltd. (MUSC) to power its back-office operations. As a broker dealer providing services to institutional clients in Canadian capital markets, MUSC chose FIS’ Post Trade Processing Platform to help streamline its back-office operations, mitigate risk, and ultimately help unlock business growth.“Broker-dealers are under more pressure than ever when it comes to headwinds like increased regulatory scrutiny, technology costs, disruptive competitors and thinner margins,” said Nasser Khodri, chief commercial officer and president of Capital Markets at FIS.“MUFG Securities (Canada), Ltd selecting our post-trade processing solutions is, however, indicative of how we are addressing these issues and improving the workflows that power the world’s money at work. We are focused on our product suite’s expansion into the Canadian market and look forward to other opportunities that will unlock efficiencies across the entire money lifecycle.”FIS Post Trade Processing Platform is a secure and real-time post trade processing platform. By arming broker-dealers with real-time execution on trade settlements, confirmations and accounting, the platform helps to not only drive business growth for broker-dealers but also fosters trust and transparency for the institutional investors they serve.With a flexible, cloud-native architecture, MUSC will also be able to scale the platform’s capabilities as needed – showcasing FIS’ commitment to unlocking financial technology that advances how the world pays, banks and invests.Pri0r1ty Intelligence Group PLC (AIM: PR1), a pioneering company in AI-driven professional growth services for small and medium enterprises (SMEs), is pleased to announce that it has integrated cryptocurrency payment options into its online onboarding process. Customers can now enjoy the convenience of transacting with Bitcoin “BTC” and other stable coins, facilitated through a strategic partnership with Coinbase Commerce