Product Development Co-op

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Product Development Co-Op – Hair Care

Work Period: July through Mid December

Location: Onsite in Needham, MA. There is no relocation or housing assistance for this position.

What is Product Development at SharkNinja?

The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market. 

Responsibilities:

• Conduct user testing with internal associates or external consumers to tease out feedback and answer team questions on latest prototypes and other relevant products. 
• Support in development of user-relevant design targets for product performance and user experience (human factors, touchpoints, KPIs, and Consumer Satisfaction Indicators) based on first-hand user testing – and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers
• Support Shark’s everyday business through the lens of the consumer journey to ensure a 5-star experience once consumers have our products in their homes. You will contribute to the product development process (optimization and management) of consumer-facing materials such as artwork assets, on-product messaging, out of box experience, and online content that supports self-service and ease in terms of finding product information.
• Act as a product “expert” for cross-functional team member questions and concerns
• Support team needs with transport of samples to local user homes for testing
• Assist with new product setups and product information management, coordination of data/information for consumer research, development of competitive landscapes, and more

Desired Skills and Characteristics:

• Candidate for a Bachelor’s Degree in Business, Marketing, Engineering, Human Factors, or a combination of the above.
• Candidate has an interest in / passion for the Beauty category, specifically hair care
• Must be able to work full time, 40 hours a week onsite from July through December
• Must be comfortable and perceptive discussing experiences with people on personal and intimate topics such as their hair washing, styling routines, and other personal care experiences
• A consumer-first mindset when it comes to developing new products
• Solution-oriented and able to drill down to understand the root of consumer problems
• A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills
• Highly-effective communication skills – both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management)
• Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
• A desire to learn and grow in a passionate environment
• The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
• Previous use of the Microsoft Suite of products (Word, Powerpoint, Excel, Outlook) is preferred

Our Intern/Co-op program is a great opportunity to learn about our business, make a meaningful impact, and build relationships. Admit it, you've always wanted to add SHARK to your resume.