JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL Work Dynamics:Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL’s expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success.
About Workplace Experience/Guest Service Agents:Workplace Experience Guest Service team members are “experts who create value through lasting partnerships.” We are dedicated to providing experiences that leave a lasting impression. By setting the standard for superior service, we create engaging, hospitality-focused environments for our clients and their teams.
What the job involves: We are currently seeking a Summer Intern on the Workplace Experience Services Team.In this role, you will assist in creating exceptional workplace experiences and support the implementation of our experience programs. You will gain hands-on experience in operations, client service, and hospitality while working closely with the Guest Service Manager and other team members. This role is an excellent opportunity for students or recent graduates who are passionate about delivering outstanding experiences and looking to develop their professional skills in a dynamic, client-focused environment.
As a Summer Intern in the Guest Services Programat JLL, you will:
Support Daily Operations:
- Assist with managing guest services programs, such as temporary access badges, building access cards, lost & found, luggage storage, and art and meeting room inspections.
- Perform quality assurance checks to ensure smooth daily operations.
- Monitor service-related issues, submit work orders, and escalate potential risks.
- Respond to requests for information and communicate effectively with management and team members.
- Assist with creating and updating training and informational materials.
- Collaborate with service line leads to ensure alignment and consistency in service delivery.
Special Projects:
- Review all trackers and create a master template to be used across all regions
- Create standardized email template responses that can be shared across all regions
- Prepare a final presentation highlighting experiences and lessons learned throughout the internship
Dates: June 2, 2025 - August 8, 2025
Education, Skills, and Experience
- Currently pursuing a degree in hospitality services, business administration, or a related field.
- Proficiency in Google Suite (Sheets, Slides, Docs) or Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong interest in hospitality, client services, or workplace operations.
- Exceptional communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Strong organizational and multitasking abilities with attention to detail.
We do not offer relocation assistance or housing for our internship program.
Permanent US work authorization required.
About our Internship Program
Take the opportunity to start your career early in the commercial real estate field! Spend time learning what it’s like to work in the fast-paced, entrepreneurial, team-oriented environment at JLL.
Interns are an important part of what makes JLL a great place to work. Within our program, interns are an integral part of our team working alongside real estate analysts, transaction professionals and other associates. You will gain valuable insight into the commercial real estate industry while being exposed to multiple lines of business over the course of your internship.
Estimated total compensation for this position:
8,800.00 – 10,400.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –McLean, VA
Job Tags:
GlobalEC
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
