Senior Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager - Clinical Data Hub Team

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead an Agile product squad and responsible for defining the vision & strategy and implementation for a range of Clinical Data products supporting Amgen Clinical Trial Design & Analytics. You will collaborate closely with statisticians, data scientists, data engineers, and AI/ ML engineers teams to understand business needs, identify system enhancements, and drive system implementation projects. Your extensive experience in business analysis, system design, and project management will enable you to deliver innovative and effective technology products.

Roles & Responsibilities:

• Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups

• Create, prioritize, and maintain the feature backlog, ensuring that it reflects the needs of the business and collaborators

• Collaborate with collaborators to gather and document product requirements, user stories, and acceptance criteria

• Work closely with the business teams, Scrum Master and development team to plan and implement sprints, ensuring that the highest priority features are delivered

• Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements

• Ensure that platforms comply with security standards, regulatory requirements, and organizational policies

• Assure that AIN team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across time zones.

• Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations

• Maintains in-depth knowledge of clinical development business domains with an emphasis in data assets and data pipelines, as well as an understanding of the multi-functional dependencies.

• Analyze customer feedback and support data to identify pain points and opportunities for product improvement

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree and 8 to 10 years of Information Systems experience OR

• Bachelor’s degree and 10 to 14 years of Information Systems experience OR

• Diploma and 14 to 18 years of Information Systems experience

• A solid foundation in modern software design and engineering practices and business analysis. Proven experience in undemanding and gather business requirements and delivered insight, and achieved concrete business outcome.

• Technical Proficiency: Good understanding of the following technologies: Python, R, AI/ML frameworks, relational databases/data modeling, AWS services ( EC2, S3, Lambda, ECS, IAM), Docker and CI/CD/Gitlab, Apache/Databricks,

• Expert understanding and experience of clinical development process within Life Sciences (global clinical trial data sources, SDTM & AdaM, end-to-end clinical data design and analysis pipeline, clinical data security and governance)

• Experience in Agile product development as a participating member of a scrum team and related ceremonies and processes

• Ability to collaborate with data scientists and data engineers to deliver functional business requirements as well defining product roadmap.

• High learning agility, demonstrated ability of quickly grasp ever changing technology and clinical development domain knowledge and applied to the project work.

• Strong communications skills in writing, speaking, presenting and time management skills.

Preferred Qualifications:

• Training or education degree in Computer Science, Biology, or Chemistry.

• Experience with Clinical Data and CDISC (SDTM and ADaM) standard

Soft Skills:

• Excellent analytical and troubleshooting skills

• Deep intellectual curiosity, particularly about data patterns, and learning about business processes and “life of the user”

• Highest degree of initiative and self-motivation

• Strong verbal and written communication skills, including presentation of varied audiences through complex technical/business topics

• Confidence in leading teams through prioritization and sequencing discussions, including managing collaborator expectations

• Ability to work effectively with global, virtual teams, specifically including leveraging of tools and artifacts to assure clear and efficient collaboration across time zones

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong problem solving, analytical skills;

• Ability to learn quickly and retain and synthesize complex information from diverse sources

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.