Full-Time

Food & Beverage Assistant

Room Service

Posted on 9/8/2025

Deadline 10/8/25
IHG

IHG

No salary listed

Dubai - United Arab Emirates

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service
Requirements
  • Minimum of 1-2 years’ experience in a similar role in a four or five-star hotel or comparable industry
  • Ability to demonstrate working with and engaging teams from different cultures
  • Strong verbal and written communication skills
  • Quality oriented with focus on details
  • High performance standards
  • Able to multi-task & meet deadlines
  • Technical proficiency in related software preferable
Responsibilities
  • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in depth knowledge of the food & beverage menu of the In Room Dining in order to assist and provide advice to guests
  • Consistently monitor quality of food & beverage being served
  • Practice good customer relations and attend to customer complaints / queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
  • Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
  • Answering Calls in professional way as per the SOP
Desired Qualifications
  • Experience in a four or five-star hotel or comparable industry preferred

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

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Founded

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INACTIVE