Full-Time

Account Manager

Mid-Market

Posted on 9/11/2026

Flashpoint

Flashpoint

201-500 employees

Cybersecurity intelligence platform and services

Compensation Overview

$83.3k - $90k/yr

+ 50/50 commission split

Remote in USA

Remote

Category
Sales & Account Management (1)
Required Skills
CRM
Cybersecurity

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Requirements
  • A proven track record of success in account management, customer success, or consultative sales within the business-to-business software-as-a-service industry, ideally in cybersecurity or threat intelligence.
  • Expertise in managing complex customer relationships, securing renewals, and driving organic growth within large enterprise accounts.
  • A passion for helping companies keep their customers, employees, and infrastructure safe from cyber and physical threats.
  • A desire to own expansion and renewal deals through closing, rather than only managing accounts.
Responsibilities
  • Cultivate long-term, trusted relationships with key stakeholders and champions using a customer-centric partnership approach.
  • Craft strategic, complex, multi-year renewal and expansion agreements.
  • Negotiate software and services contracts with procurement teams, focusing on mutually beneficial value.
  • Collaborate and communicate with technical and non-technical colleagues, from analysts to executive leadership, across all organizational levels.
  • Use customer relationship management capabilities and account management tools to monitor customer health and maximize data quality.
  • Drive customer retention and expansion while pursuing retention and expansion targets.
  • Ensure a smooth post-sale handoff, establish clear success metrics, and drive value realization and feature adoption across the client's team.
  • Proactively manage the renewal pipeline, articulate the return on investment of Flashpoint solutions, and mitigate churn risk to secure long-term contracts.
  • Identify and qualify new use cases, services, and Flashpoint products, including cyber threat intelligence, physical security intelligence, and VulnDB, to expand account value.
  • Track engagement, satisfaction, and Net Promoter Score, and proactively address signals of potential risk or dissatisfaction.
  • Maintain regular, high-touch communication with key decision-makers and end-user champions to reinforce partnership value and strategic alignment.
  • Drive consultative conversations by translating Flashpoint products and outcomes into tangible business value for clients.
  • Complete product training and receive an assigned book of business within 30 days.
  • Complete initial strategic outreach to key stakeholders and champions within 30 days.
  • Reach out to the candidate's network to introduce Flashpoint within 30 days.
  • Understand and articulate the full Flashpoint product and service portfolio within 60 days.
  • Establish customer health monitoring processes, including key engagement metrics and cadence, within 60 days.
  • Partner with the Strategic Advisory team to conduct initial Executive Business Reviews within 90 days.
  • Identify initial expansion opportunities through upselling and cross-selling within 90 days.
  • Develop renewal strategies for accounts within the next 12 months.
Desired Qualifications
  • Experience in cybersecurity or threat intelligence.

Flashpoint provides a suite of cyber threat intelligence products and services to help organizations detect, analyze, and mitigate threats. Its core is the Flashpoint Intelligence Platform, with modules like Flashpoint Automate, Compromised Credentials Monitoring, Payment Card Fraud Mitigation, Brand Exposure Protection, and VulnDB. It also offers Threat Response Readiness, Professional Services, Managed Intelligence, Tailored Reporting, and Curated Alerting to support incident preparation and response. The platform is sold on a subscription basis, differentiating by an integrated, modular threat intelligence approach that enables end-to-end protection across sectors such as finance, retail, healthcare, and technology.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$77M

Headquarters

New York City, New York

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • Flashpoint launched Custom Summary Builder at Black Hat USA 2026, deepening AI workflow stickiness.
  • The 2026 midyear report showed 1.7 billion credentials and 45% RaaS growth.
  • Flashpoint named a Gartner Challenger in 2026, strengthening enterprise sales credibility.

What critics are saying

  • Crowded CTI rivals like CrowdStrike, Mandiant, Palo Alto Networks, and Recorded Future compress pricing.
  • Flashpoint's free assessment commoditizes value and invites buyers to replace subscriptions with internal workflows.
  • Audax majority growth ownership, announced 2026, demands faster exits and disciplined expansion.

What makes Flashpoint unique

  • Flashpoint's PSC methodology sources threats directly from underground forums and illicit marketplaces.
  • Flashpoint Ignite won SC Award 2026 for transforming cyber, fraud, vulnerability, and physical intelligence.
  • Flashpoint's AI Workspace standardizes investigation summaries for executives, analysts, and MSSP clients.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Complete Health & Wellness Benefits

Competitive Salary & Compensation Plans

Wellness Perks & Programs

401k Plan with Company Match

Balanced Paid Time Off

Company Paid Holidays

Remote Worker Allowances

Learning & Development Opportunities

Recognition & Cultural Initiatives

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Associated Press
Aug 3rd, 2026
Flashpoint launches AI-driven Custom Summary Builder for threat intelligence investigations

Flashpoint has launched its Custom Summary Builder within the AI Workspace for Investigations Management at Black Hat USA 2026. The new feature, built into Flashpoint Ignite, enables security teams to tailor AI-generated investigation findings for different audiences whilst standardising intelligence delivery. Analysts can select from sections including Executive Summary, Key Observations, Actors and Entities, and Tactics, Techniques, and Procedures to create customised intelligence reports. Configurations can be saved as reusable templates for consistent reporting formats. The tool expands Flashpoint's AI Workspace capabilities, which help analysts collect evidence, synthesise findings, and communicate intelligence from a single platform. Features include multi-source data aggregation, AI-assisted investigation analysis, and fully sourced, auditable output. Custom summary templates are now available to Flashpoint Ignite customers with access to Investigations Management.

MSSP Alert
Feb 5th, 2026
Flashpoint's Free Threat Intelligence Assessment Gives MSSPs Tools and Insight

Flashpoint's free Threat Intelligence assessment gives MSSPs tools and insight. February 5, 2026 In world of increasingly complex cyber threats and sophisticated bad actors that wield them, threat intelligence programs are crucial tools organizations can use to protect themselves. They pull in data from multiple sources, analyze and correlate it to identity threats, see patterns, and understand their adversaries, then use that information to build their defenses. Enterprises know this. According to cloud security platform vendor Breachsense, 93% have threat intelligence programs. The question becomes how effective are those programs, and how well are they using that information. "Most organizations today have some form of threat intelligence, but far fewer have taken a step back to evaluate how well that intelligence actually supports critical decisions and operations that protect their people and assets," Steven Weinstein, senior vice president of Intelligence at threat intelligence firm Flashpoint, told MSSP Alert. For many companies, such programs grow organically, inside security operations centers (SOCs) and vulnerability and fraud teams, but without shared frameworks for prioritizing requirements or collecting feedback, Weinstein said. "Over time, teams accumulate tools, feeds, and reports, but struggle to answer basic questions like, are we collecting the right intelligence? Is it reaching the right people? Is it driving timely action?" he said. "Without defined intelligence requirements and feedback loops, it's difficult for teams to assess whether they're missing upstream threats, over-prioritizing noise, or relying on generic intelligence that isn't tailored to their environment." Assessing the intelligence. Flashpoint this week unveiled its new free Threat Intelligence Capability Assessment, which organizations can use to evaluate how the intelligence works across the spectrum, touching on requirements, tasking, feedback, and then re-tasking, according to the company. Beyond putting a score on the program, the assessment also is designed inform what the information means for operations, find what could be limiting the effect of the threat intelligence, steps for strengthening the intelligence workflows, and develop a 90-day planning framework. The differentiator. It's what separates Flashpoint's threat intelligence assessment from those of others, Weinstein said. "Many teams equate volume with quality, assuming that more feeds, more alerts, or more dashboards automatically translate into better intelligence," he said. "In practice, teams often don't have clear visibility into where their intelligence comes from, how well it aligns to their most important risks, or whether it's actually influencing decisions." Most other assessments focus on inputs, such as tools, headcount, or abstract maturity levels, he said. Flashpoint's assessment helps surface gaps in the intelligence operations by focusing on how it's scoped, collected, analyzed, and acted on, rather than just whether it exists. A big market. The importance of threat intelligence can be seen in the expected growth of the global market, which analysts with Fortune Business Insights expect to jump from $6.87 billion to $31.58 billion by 2034. Cybercrime isn't going anywhere, they wrote, noting that on average, a new company is victimized with ransomware every 10 seconds around the globe. It's also a crowded market with dozens of vendors that range from CrowdStrike, Mandiant, and IBM to Palo Alto Networks and Recorded Future. Intelligence for MSSPs. Threat intelligence systems are also important to MSSPs and other security services vendors, which are increasingly assuming the role of trusted security advisers. Flashpoint's new assessment "serves as a conversation and planning tool," Weinstein said. With it, MSSPs can baseline a client's entire intelligence capabilities rather than just focusing on tools, identify where intelligence is breaking down, use services to close gaps rather than address "assumed needs," and demonstrate value over take by proving progress when organization retake the assessment, he said. "Many service providers are being asked to deliver more proactive, intelligence-led outcomes," Weinstein said. "This assessment helps MSSPs and MSPs frame that work clearly, set realistic expectations, and guide clients toward more effective use of intelligence, whether the provider is delivering collection, analysis, operational support, or advisory services." Jeffrey Burt has been a journalist for almost 40 years, moving from general-circulation newspapers to IT news sites in 2000. He's an expert analyst and writer on cybersecurity, data center infrastructure, AI, and a host of other subjects for a range of organizations, including CyberRisk Alliance, eWEEK, Techstrong Group, The Next Platform, and The Register. Armed with the technology, fraudsters can automate, accelerate, and scale their campaigns, targeting more victims and stealing more money and information. RiskProfiler's strategic partnership with ACPL Systems expands its footprint across Australia, New Zealand, and India. The Darktrace / SECURE AI solution is designed to help organizations more safely integrate and manage AI in their environments. Related events. Related Terms

El Referente
Sep 15th, 2025
Vidext raises 6 million in a round led by Flashpoint to scale AI video automation.

Vidext, a 100% online production studio, has closed a Series A of 6 million euros led by Flashpoint, an international technology investment firm with about 500 million dollars in assets under management.

Business Wire
Aug 5th, 2025
Flashpoint Unveils AI Summarization for Search and Investigations at Black Hat USA 2025

Flashpoint unveils AI Summarization for Search and Investigations at Black Hat USA 2025.

SiliconANGLE Media
Aug 5th, 2025
Flashpoint debuts AI features to streamline search and reporting workflows

Business risk intelligence startup Flashpoint today announced the release of two new artificial intelligence-powered capabilities - AI Summarization for Search and AI Summarization for Investigations.