Job Locations: Austin/TX, Illinois, US Central States/timezone 

What you’ll do as a Network Specialist Solutions Engineer

As a Network Solution Engineer, you will be responsible for designing network solutions that meet the needs of our clients. You will work closely with clients to assess their requirements, develop network architecture, and provide technical guidance through the sales engagement. You will be expected to ensure that network solutions are reliable, scalable, and secure. The ideal candidate will have excellent problem-solving skills, strong technical knowledge, and experience in network architecture and design.

You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. 

Responsibilities

You serve as a trusted advisor to our customers and to the Cloudflare team; helping them find the best solution for the customer business needs with Cloudflare One.

• Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare Magic product portfolio.
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals.
• Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs.
• Articulate the benefits of the Cloudflare Magic product portfolio vs competing solutions.
• Promote retention by capturing and communicating gaps in product or features.
• Assess client requirements and design network solutions that meet their needs.
• Develop network architecture and technical specifications.
• Troubleshoot network problems and provide solutions.
• Collaborate with cross-functional teams to ensure project success.
• Monitor network performance and recommend improvements.
• Stay up-to-date with industry trends, best practices and regulatory requirements.
• Document network designs, configurations, and procedures.
• Provide training and support to clients and internal teams.
• Help creating Reference Architectures, Implementation Designs and Design Guides based on Cloudflare solutions and industry use cases.

Skill Requirements

• Curiosity and learning agility.
• 3+ years of experience in network architecture and design, including DDoS mitigation and other similar technologies.
• Experience interacting with senior level/executives to communicate a message of network and security transformation.
• Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware, etc.).
• Fundamental understanding of customer network and application architectures. 
• Technical curiosity and passion: Cloudflare is at the cutting edge of Internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• Strong technical knowledge of network hardware, software, and protocols (e.g., TCP/IP, DNS, DHCP, VPN, BGP, firewalls, routers, switches, etc.).
• Experience with network virtualization technologies (e.g., VMware, Hyper-V)
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and in a team environment.
• Required relevant certifications (CCNP or JNCIP and above).
• Ability to jump in with hands-on configuration when needed.
• Ability to manage a project, work to deadlines, and prioritize between competing goals.

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout.
• End user and application security risks - malware, phishing, viruses, etc.
• Knowledge of competitive markets  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions, Secure Gateway solutions and other SASE solutions.
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation.
• Experience with Docker containerization and Kubernetes orchestration.