Full-Time

Veeva Application Support Engineer

Veeva Vault Quality, Veeva Vault RIM/Regulatory

Posted on 8/7/2026

Capgemini

Capgemini

10,001+ employees

Global consulting, technology services, outsourcing

Compensation Overview

$68.9k - $150.3k/yr

+ Variable incentives + Bonus + Commission

Cincinnati, OH, USA

In Person

Onsite in Cincinnati, Ohio.

Bachelor's

Category
Biology & Biotech (1)
Required Skills
Veeva
Software Testing
Data Visualization
GMP
FDA Regulations
REST APIs
Data Governance

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Requirements
  • A bachelor's degree in Computer Science, Engineering, Information Technology, Life Sciences, or a related field is required.
  • At least 5 years of experience in Veeva application support, administration, and configuration within pharmaceutical, biotechnology, or manufacturing environments is required.
  • Hands-on experience with Veeva Vault Quality, Clinical, RIM, Regulatory, or related modules is required, along with knowledge of Veeva workflows, lifecycles, objects, security, and configuration.
  • Experience with cloud-based software-as-a-service platforms, application programming interface integrations using REST or SOAP, data migration, validation, reporting, dashboards, and IT service management tools is required.
  • A good understanding of pharmaceutical quality processes, including Deviations, CAPA, Change Control, Complaints, and Audits, and life sciences regulatory requirements for validated systems is required.
  • Strong analytical, troubleshooting, problem-solving, communication, and stakeholder management skills are required.
  • The ability to collaborate with global, cross-functional teams and manage multiple priorities in a fast-paced environment is required.
Responsibilities
  • Provide Level 2 and Level 3 support for Veeva applications across global sites in a 24x5 follow-the-sun support model as required.
  • Troubleshoot and resolve incidents, service requests, and problem tickets within defined service-level agreement timelines.
  • Perform root cause analysis and implement preventive and corrective actions.
  • Monitor system health, performance, availability, and data integrity.
  • Support and administer Veeva Vault Quality, including QMS, Deviations, CAPA, and Change Control; Veeva Vault RIM/Regulatory; and Veeva Clinical/Safety modules where applicable.
  • Manage user access, security, roles, permissions, workflows, lifecycle configurations, document management, and data governance.
  • Configure and enhance workflows, forms, business rules, object configurations, metadata, reports, and dashboards.
  • Support Veeva release management activities, including impact assessments, sandbox validation, testing, and promotion of changes to production environments.
  • Support integrations with SAP ERP, MES/manufacturing systems, LIMS platforms such as LabVantage, and external regulatory systems.
  • Manage application programming interface integrations, data migrations, and interface monitoring, and ensure data consistency and integrity across connected systems.
  • Ensure compliance with GxP, GMP, FDA regulations, 21 CFR Part 11, and Annex 11 requirements.
  • Support Computer System Validation activities, including IQ/OQ/PQ documentation, audit readiness, inspections, audit trail management, and compliance documentation standards.
  • Coordinate monthly and quarterly Veeva releases, including impact assessments, regression testing, deployment planning, and production rollouts.
  • Participate in Change Advisory Board reviews and maintain change control documentation.
  • Collaborate with Global Quality, Information Technology, Manufacturing teams, site subject-matter experts across multiple plants, and external Veeva support teams.
  • Drive business requirements gathering, solution design, user training, and knowledge-transfer activities.
  • Identify and implement opportunities for process standardization, workflow automation, and system performance optimization across sites.
  • Develop and maintain knowledge-base articles, standard operating procedures, user guides, and support documentation.
Desired Qualifications
  • Experience supporting global Veeva deployments across multiple sites and working in regulated GxP environments is preferred.

Capgemini helps organizations in consulting, technology services, and outsourcing to drive digital transformation. Its offerings include strategy and transformation consulting; system integration, application development, and IT infrastructure management; and managed IT operations and business processes. It competes through a global footprint in over 50 countries with a local touch, applying AI, cloud, and cybersecurity to real-world problems. Its goal is to help clients achieve strategic objectives and improve efficiency through technology.

Company Size

10,001+

Company Stage

IPO

Headquarters

Paris, France

Founded

1967

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 8.8% to €12.08 billion, and guidance increased again.
  • Q2 2026 bookings reached €12.6 billion, proving clients still buy transformation projects.
  • Tour de France Inside My Race and Google Cloud partnerships showcase practical AI commercialization now.

What critics are saying

  • January 2026 France cuts of 2,400 jobs signal weak domestic demand and margin pressure.
  • Capgemini’s February 2026 breach claims expose client-trust and security-risk exposure inside sensitive environments.
  • Accenture, TCS, and Infosys intensify AI services pricing pressure; commoditization can crush consulting premiums.

What makes Capgemini unique

  • July 2026 WNS integration gives Capgemini agentic-AI operations scale across consulting and outsourcing.
  • Capgemini’s OpenAI Frontier Alliance membership and deployment investment deepen enterprise AI implementation credibility.
  • HMRC’s 2032 SAP migration extension shows Capgemini still wins mission-critical public-sector transformation work.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Remote Work Options

Professional Development Budget

Meal Benefits

Dental Insurance

Life Insurance

Performance Bonus

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
The Register
Aug 20th, 2026
HMRC awards Capgemini $47M SAP migration contract, extending 28-year relationship

The UK's HM Revenue & Customs has awarded Capgemini a £37 million contract to migrate its Enterprise Tax Management Platform from SAP ECC 6.0 to S/4HANA. The contract runs until 2032, potentially extending Capgemini's involvement with HMRC's tax systems to 28 years since the relationship began in 2004. The platform handles more than £800 billion in tax revenue and payments annually for 40,000 users. HMRC insisted the procurement was fair and competitive, with several bidders competing from the Digital Legacy Application Services framework. Capgemini became HMRC's lead technology supplier in 2004 under the Aspire contract. A 2014 parliamentary committee found that Aspire cost £7.9 billion between 2004 and 2014, generating £1.2 billion in combined profit for Capgemini and Fujitsu.

Yahoo Finance
Jul 30th, 2026
Capgemini H1 net profit drops 31% to $538M despite 8.8% revenue rise and raised FY outlook

French technology company Capgemini reported a 31% drop in net profit to €498 million in the first half of the year, down from €724 million in the same period last year, due to higher expenses. Normalised earnings per share fell 12% to €5.29. Revenue climbed 8.8% to €12.08 billion from €11.11 billion. The company's operating margin rose 9.3% to €1.51 billion. Net other operating income and expenses increased to €628 million from €401 million in the prior-year period. Capgemini raised its fiscal 2026 revenue growth outlook to around 8.5% to 9.0% at constant exchange rates, up from its earlier forecast of 6.5% to 8.5%.

Yahoo Finance
Jul 30th, 2026
Capgemini raises 2026 revenue growth target to 8.5-9% after strong H1 performance

Capgemini has upgraded its 2026 revenue growth outlook following strong first-half performance. The French IT services firm now expects constant currency revenue growth of around 8.5% to 9.0%, up from its previous target of 6.5% to 8.5%. The company reported revenues of €12.1 billion in the first half of 2026, up 8.8% year-on-year, with constant currency growth of 11.3%. Operating margin reached 12.5% of revenues, up 10 basis points year-on-year. Chief executive Aiman Ezzat attributed the performance to strong demand for AI-driven transformation services, particularly agentic AI and physical AI solutions. The company's newly integrated Intelligent Business Operations business line, following the WNS acquisition, is generating significant commercial traction. Capgemini maintained its operating margin target of 13.6% to 13.8% and organic free cash flow guidance of €1.8 billion to €1.9 billion for the full year.

Yahoo Finance
Jul 2nd, 2026
Capgemini launches AI-powered 'Inside My Race' for Tour de France personalised fan experience

Capgemini and the Tour de France have launched "Inside My Race", an AI-powered digital platform that provides fans with personalised, near real-time insights during the cycling race. As the Tour's official technology partner, Capgemini developed the solution to transform complex data into contextual stories and tailored race analysis. The platform uses generative AI to interpret live race data, combining information on positioning, speed and terrain with editorial content and historical performance. Fans can follow up to four favourite riders and receive personalised narratives before, during and after each stage. A 3D map visualises selected riders' progress compared to race leaders. The solution, available from 4 July on Tour de France platforms, represents the first innovation from Capgemini's partnership with the event, aiming to make cycling more accessible to global audiences.

Insurance Canada
Jun 11th, 2026
Capgemini invests in OpenAI Deployment Company to scale enterprise AI transformation

Capgemini has invested in the OpenAI Deployment Company, strengthening its strategic partnership with OpenAI and reinforcing its position in enterprise AI deployment. The investment comes as organisations shift from AI experimentation to scaled implementation. The OpenAI Deployment Company is designed to help organisations build and deploy reliable AI systems across critical business operations. As a founding member of the OpenAI Frontier Alliance, Capgemini brings consulting, engineering, data and industry expertise to support clients moving beyond proof-of-concept to tangible business value. The entity aims to enable and partner with alliance members like Capgemini to expand enterprise deployment capacity globally, combining OpenAI's frontier capabilities with partners' implementation experience and operational scale. Financial terms were not disclosed.

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