Director Finance Operations and Transformation

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

We are seeking a finance transformation and operations leader to help strengthen how VAS Finance plans, coordinates, executes, and scales core FP&A work. Sitting within the Central Finance team, this role will partner across VAS, Finance Transformation, Technology, and Regional / VAS Product finance teams to improve operating discipline, simplify workflows, and accelerate priority transformation initiatives. The role will also help identify and embed scalable capabilities, including AI and automation where they support practical finance outcomes.

The scope of this role covers the following primary areas of responsibility:

• Finance transformation and operating model support: Lead initiatives that simplify, standardize, and scale VAS Finance processes across planning, close, reporting, forecasting, governance, and decision support. Partner with stakeholders to identify high-value improvement opportunities, shape execution plans, and build repeatable capabilities that strengthen operating discipline and enable VAS Finance to operate with greater consistency and scale.

• Operational coordination and execution: Coordinate cross-functional execution across Central Finance, regional and product FP&A, Finance Transformation, Technology, COE, and business partners. Translate transformation priorities into practical execution plans, connect owners and dependencies, track progress, resolve friction points, and ensure new processes are embedded into day-to-day FP&A operations.

• AI, automation, and workflow enablement: Identify and support approved AI-enabled, automation, workflow, and analytics use cases where they create measurable value. Focus on practical improvements to reporting, planning, forecasting, close coordination, commentary capture, variance analysis, executive decision support, controls, and operating consistency.

• Governance, adoption, and impact tracking: Drive change management, training, documentation, and adoption routines to sustain new capabilities. Establish governance, controls, and operating standards for new workflows, ensuring solutions are sustainable, auditable, and aligned with Finance policies, data requirements, and approved technology standards. Track impact through measurable outcomes, including efficiency gains, cycle-time reduction, adoption, quality improvements, control enhancements, and financial or operational value delivered.

The successful candidate will bring strong finance process knowledge, operational execution discipline, change management experience, and practical familiarity with automation, workflow tools, analytics, financial systems, and AI-enabled capabilities.

You will gain experience in a role with significant responsibility and interaction with senior finance and cross-functional partners, with an opportunity to help shape how VAS Finance operates at scale. The ideal candidate is a well-rounded top performer who can bring structure to ambiguity, translate transformation ideas into operational execution, and deliver measurable impact in a dynamic, data-driven Finance organization.

This role is a Hybrid position to be located in our San Francisco, CA office. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Bachelor’s degree or higher in Finance, Economics, Business, Data Analytics, Computer Science, or a related field
• Experience driving finance transformation, operating model improvements, process redesign, or technology-enabled change within a large, matrixed organization
• Demonstrated experience improving business processes and implementing analytics, workflow, automation, or operational improvement initiatives
• Proficiency with visualization, workflow, and productivity tools such as Power BI, Tableau, Power Automate, Power Apps, Excel, SharePoint, or similar platforms
• Strong communication skills with the ability to engage cross-functional and senior stakeholders, distill complex issues, and translate analysis into concise, actionable recommendations
• Strong attention to detail, strategic judgment, curiosity, and creativity, with the ability to connect detailed execution with broader business and operating model objectives
• Excellent project management and organizational skills, with demonstrated ability to drive change from concept through execution, adoption, and measurable impact
• Practical familiarity with approved AI, automation, workflow, and analytics tools, with the ability to assess use cases, partner with technical teams, and support responsible deployment within enterprise governance standards
• Hands-on problem-solving mindset, with the ability to translate stakeholder needs into practical process, reporting, workflow, or automation solutions in partnership with finance and technology teams
• Adaptable to change and comfortable working in a fast-paced, ambiguous environment, with a continuous improvement mindset and awareness of emerging finance technology and AI trends
• Demonstrated ability to use technology-enabled capabilities to optimize or redesign workflows and drive measurable impact in key finance processes and deliverables, including efficiency gains, quality improvements, and stronger controls
• Understanding of enterprise finance, planning, reporting, and ERP systems, such as Oracle Hyperion Planning, SAP, EPM platforms, Microsoft project/productivity suites, or similar integrated systems
• Proficiency in data analysis and automation tools, with hands-on ability to work with Excel and familiarity with tools such as SQL, Python, Power Query, or similar capabilities to analyze data and automate recurring tasks
• Exposure to AI-enabled productivity tools, natural language capabilities, APIs, or related technologies, with an understanding of how they can support finance workflows
• Working knowledge of data models, analytics methods, and basic machine learning concepts is helpful, but the role is focused on applying technology to finance transformation and operational outcomes rather than developing machine learning models directly.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $170,700.00 to $ 273,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.