Full-Time
Receptionist
Latitude
11-50 employees
Full-service staffing for technical roles
Compensation Overview
$20 - $25/hr
North Bethesda, MD, USA
In Person
 Customer Experience & Support (1) |
|---|
- Prior call center experience.
- Answer and direct a high volume of incoming calls using a multi-line phone system
- Greet and assist visitors, clients, and vendors in a courteous and professional manner
- Transfer calls accurately and efficiently to appropriate departments
- Manage voicemail messages and ensure timely follow-up
- Schedule appointments and maintain calendars as needed
- Maintain reception area organization and professionalism
- Perform data entry and update customer information in Customer Relationship Management or internal systems
- Assist with administrative tasks such as filing, scanning, copying, and mail distribution
- Support internal departments with customer inquiries and documentation
- Maintain confidentiality of sensitive information
- Handle customer concerns calmly and escalate issues when appropriate
Latitude Inc. is a staffing firm that provides specialized technical and professional personnel to both public and private sectors. It offers contract, contract-to-hire, and permanent placements, focusing on Technology, Engineering, Scientific, and Communications industries. The company operates by maintaining a dedicated recruiting staff that sources qualified candidates and charges fees to clients for successful placements and staffing services. It has a notable government sector presence and positions itself as a self-certified small business to compete for government contracts. Latitude’s goal is to deliver cost-effective staffing solutions that meet the specific needs of its clients by supplying qualified personnel through tailored staffing arrangements, ensuring reliable support for IT and technical programs across both sectors.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Hanover, Maryland
Founded
N/A
Simplify's Take
What believers are saying
- $31M revenue fuels expansion in government technical staffing programs.
- 11-50 employees with energized culture attract specialized talent.
- Management's 35+ years experience spans IT, engineering, and bioscience.
What critics are saying
- Allegis Group undercuts contracts with 20-30% lower rates in 6-12 months.
- $31M revenue exceeds SBA threshold, barring set-aside contracts in 3-6 months.
- Eightfold AI displaces manual recruiting as DoD adopts 40% faster matching in 12-24 months.
What makes Latitude unique
- Latitude specializes in technical staffing for DoD and civilian agencies since 2003.
- Self-certified small business targets government IT, engineering, and cyber contracts.
- Dedicated recruiters provide cost-effective contract and permanent placements.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Remote Work Options
Professional Development Budget