Full-Time

Senior Manager

Catastrophe

Posted on 8/6/2024

Lemonade

Lemonade

1,001-5,000 employees

Digital insurance with social impact initiatives

Fintech
Social Impact
Financial Services

Compensation Overview

$121k - $160kAnnually

+ Equity + Benefits

Expert

Remote in USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Requirements
  • 10+ years of P&C claims experience
  • 3+ years experience in catastrophe response (internal and field)
  • 2+ years in a leadership role
  • A high comfort level with stressful and time-sensitive situations
  • Experience working with TPA’s, from contract to execution
  • Strong knowledge of analytical and data insights that create business value
  • Finds ways to get things done, scrappy and self sufficient
  • Proven use of technology (AI specific) to drive customer and employee experience
  • 4-year college degree; advanced degree a plus
Responsibilities
  • Develop and implement the strategic roadmap for CAT Operations
  • Establish and drive success measures for external and internal teams
  • Develop and drive KPIs for multiple vendors that evolve with our business
  • Work closely with compliance to ensure processes and policies adhere to regulatory standards
  • Oversee catastrophe expenses to include overall LAE
  • Manage, develop, and inspire a group of internal and external teams responding to our customers
  • Leverage data to prioritize strategic initiatives, process improvements, and profitability for the department. Use data to identify performance and efficiency opportunities.
  • Work with key stakeholders to address tactical and strategic challenges and provide transparent and effective communication. Confidently collaborate with supporting teams (Product, Underwriting, Compliance, Legal, Systems, Comms)

Lemonade offers a digital insurance platform that allows users to quickly sign up for coverage for various needs, including personal belongings, homes, pets, families, and cars, all through a single app. The platform operates by collecting premiums from users, and any unused premiums are donated to a charity chosen by the user through a feature called Giveback. This unique approach has enabled Lemonade to contribute over $4 million to non-profit organizations globally. Unlike traditional insurance companies, Lemonade emphasizes social impact and community support, aiming to transform the insurance experience by making it more accessible and socially responsible.

Company Stage

IPO

Total Funding

$480.4M

Headquarters

New York City, New York

Founded

2015

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Toyota Insurance may boost market penetration in auto insurance.
  • Development of L2 platform could enhance operational efficiency and customer experience.
  • Stock performance surged 170% in November, indicating strong investor confidence.

What critics are saying

  • Increased competition from traditional insurers adopting AI could erode market share.
  • Regulatory scrutiny on AI pricing models may increase compliance costs.
  • Volatility in FinTech IPO market could affect investor confidence and stock performance.

What makes Lemonade unique

  • Lemonade uses AI and behavioral economics to streamline insurance processes.
  • The company offers a unique Giveback program donating unused premiums to charities.
  • Lemonade provides a digital-first experience with instant sign-ups and zero paperwork.

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Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

INACTIVE