Full-Time

UX Researcher

Watchtower

Updated on 11/19/2024

Second Front Systems

Second Front Systems

51-200 employees

Provides DevSecOps platform for government software

Cybersecurity
Defense

Compensation Overview

$145k - $165kAnnually

Mid

Remote in USA

US Citizenship Required

Category
Product & UX/UI Design
UI/UX & Design
Requirements
  • At least three years of experience in UX research or related fields, with a focus on cybersecurity and application security tools.
  • Proven experience as a UX Researcher, particularly in the cybersecurity domain and Day 2 operations.
  • Strong understanding of cybersecurity principles, risk assessment, and application security posture.
  • Expertise in designing data-driven dashboards and understanding integrated workflows for security operations.
  • Excellent analytical skills with the ability to translate complex data into actionable insights.
  • Strong understanding of qualitative and quantitative research methods and their application.
  • Exceptional communication skills, capable of clearly presenting findings to diverse audiences.
  • Ability to collaborate effectively with cross-functional teams, including security, compliance, and design.
Responsibilities
  • Conduct qualitative and quantitative research to understand user needs and behaviors related to cybersecurity tools and application security.
  • Plan and execute user interviews, surveys, and usability tests to gather insights that inform product design for Day 2 operations.
  • Analyze research findings to develop clear, actionable recommendations that enhance the usability and design of security dashboards and integrated workflows.
  • Collaborate with product managers and designers to ensure user insights are integrated into the development of cybersecurity solutions.
  • Create user personas and journey maps to visualize user interactions and identify opportunities for improvement in security posture management.
  • Stay informed about industry trends, cybersecurity best practices, and user experience methodologies to continuously refine research approaches.
  • Present research findings and insights to stakeholders, advocating for user-centered design in cybersecurity products.

Second Front Systems connects the commercial software industry with U.S. government defense and national security sectors. Its main product, Game Warden, is a managed DevSecOps platform that simplifies the process of getting commercial software approved for government use. By integrating security practices into the software development lifecycle, Game Warden helps speed up the Authorization to Operate (ATO) process, ensuring that software meets government security standards for faster deployment. Unlike competitors, Second Front Systems focuses specifically on the needs of defense and national security professionals, providing a subscription-based service that includes ongoing updates and compliance management. The goal is to enable government agencies and defense contractors to deploy secure software solutions quickly, allowing them to concentrate on their primary missions.

Company Stage

Series C

Total Funding

$148M

Headquarters

Wilmington, Delaware

Founded

2014

Growth & Insights
Headcount

6 month growth

15%

1 year growth

52%

2 year growth

155%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic investments from Booz Allen and a successful $40M Series B funding round indicate strong financial backing and growth potential.
  • The expansion of the leadership team with experienced professionals like Aaron Creel, Sam Gray, and TJ Rowe suggests a robust strategy for scaling and innovation.
  • Collaborations with major tech companies and government-focused initiatives, such as the ATO Accelerator with Google Public Sector, position Second Front Systems as a key player in the defense technology market.

What critics are saying

  • The highly specialized focus on U.S. government and defense sectors may limit market diversification and expose the company to policy changes and budget fluctuations.
  • The complexity of integrating multiple partnerships and technologies could pose operational challenges and affect the platform's performance.

What makes Second Front Systems unique

  • Second Front Systems specializes in bridging the gap between commercial software and U.S. government defense sectors, a niche focus that sets it apart from broader DevSecOps providers.
  • Their flagship product, Game Warden, uniquely streamlines the Authorization to Operate (ATO) process, accelerating secure software deployment for government agencies.
  • Partnerships with industry leaders like GitLab, AWS, and Chainguard enhance their platform's capabilities, providing a comprehensive and integrated DevSecOps solution.

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