Full-Time

On Call Customer Experience Associate

Confirmed live in the last 24 hours

Cobalt Robotics

Cobalt Robotics

51-200 employees

AI-powered robotic safety and facilities management

AI & Machine Learning
Robotics & Automation
Aerospace

Entry

San Francisco, CA, USA

Required Skills
Communications
Customer Service
Requirements
  • Strong interpersonal skills
  • Integrity and professionalism
  • Excellent customer service
  • Verbal and written communication
  • Data-entry/reporting
  • Attention to detail
Responsibilities
  • Available to be on-call
  • Willing to come in with a 24-hour notice
  • Greet and sign in guests while in reception area
  • Program, print, and distribute access badges for employees
  • Ensure badges are displayed properly
  • Provide workplace directions, answer employee questions, and escort vendors as needed
  • Intermittently walk the Premises to monitor the Premises during their shift
  • Monitor the reception area
  • Track inventory and supplies
  • Answer tickets and service requests within SLA
  • Receive packages for Client while in the reception area
  • Other tasks as mutually agreed by the parties.

Cobalt Robotics offers seamless robotic safety services utilizing machine learning and artificial intelligence to provide detailed reporting, behavioral change analysis, and cost reduction for businesses, with a focus on physical safety and facilities management. The robots are designed to handle repetitive tasks, ensuring complete situational awareness and reducing liability, while the service is managed by military special operations intelligence officers.

Company Stage

Series B

Total Funding

$55M

Headquarters

Fremont, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-1%

2 year growth

18%