HR Benefits Coordinator

Job Description

The Benefits Coordinator is responsible for the day-to-day administration of employee benefits programs, including health, dental, vision, and life insurance. This role ensures employees understand and maximize their benefits while providing support for benefit-related inquiries. The ideal candidate will be highly organized, have strong communication skills, and demonstrate a commitment to delivering exceptional customer service to employees.

Key Responsibilities:

Benefits Administration:

• Administer benefits plans, including enrollments, terminations, and changes.
• Ensure compliance with federal, state, and local regulations and company policies.
• Maintain accurate and timely data in HR systems and vendor portals.

Employee Support:

• Serve as the primary point of contact for employees regarding benefits questions and issues.
• Educate employees on available benefits and guide them through the enrollment process.
• Conduct benefits orientations for new hires and provide ongoing communication about benefits updates.

Open Enrollment Coordination:

• Assist with the planning and execution of annual open enrollment.
• Coordinate with vendors to ensure accurate plan offerings and documentation.
• Provide clear, concise communication to employees about plan changes and enrollment deadlines.

Vendor Management:

• Collaborate with benefits providers to resolve claims, billing, or eligibility issues.
• Review and reconcile monthly invoices from benefits providers.
• Coordinate with vendors to ensure accuracy and up-to-date information on all employee benefit plans.

Compliance and Reporting:

• Ensure compliance with applicable regulations, such as ERISA, COBRA, FMLA, and HIPAA.
• Work with external vendors to prepare and submit required reporting (e.g., ACA filings, 5500s).
• Monitor and audit benefits-related processes for data accuracy and compliance.

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Qualifications

• 1-3 years of experience in benefits administration or a similar HR role.
• Proficiency in HRIS and Microsoft Office Suite, especially Excel.
• Strong interpersonal, problem-solving, and organizational skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Knowledge of federal and state regulations related to benefits.
• Experience with benefits administration software (e.g., ADP, SuccessFactors) is a plus.
• Excellent written and verbal communication skills.