Staff Product Manager
L4, Development Operations & Infrastructure
Posted on 1/29/2024
Twilio

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
Data & Analytics

Company Stage

N/A

Total Funding

$768.1M

Founded

2008

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-17%

2 year growth

-13%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Salesforce
CategoriesNew
Product
Requirements
  • 3-5 years of experience in a Product role within a technology company
  • 3+ years experience managing roadmap and processes for a Development Operations function, specifically within Salesforce
  • Ability to define a product vision that excites users and stakeholders
  • Experience translating business requirements to technical teams
  • Experience working with technical teams using Agile methodologies
  • Ability to partner with cross-functional stakeholders with varying levels of technical acumen
  • Strong presentation, communication, and writing skills
  • Experience with Salesforce.com
Responsibilities
  • Use a deep understanding of stakeholders and corporate landscape to create and maintain product strategy for development operations within Salesforce
  • Create and deliver a rolling 1+ year roadmap of Development Operations & Infrastructure initiatives and features
  • Generate and prioritize ideas with appropriate support/reasoning
  • Write business cases, hypothesis statements and features with input from stakeholders
  • Promote the product and upcoming features to keep key stakeholders up-to-date and excited for improvements
  • Ensure initiatives are delivered holistically and on-time
  • Own the key success metrics within Development Operations & Infrastructure and build a roadmap of projects to improve
Desired Qualifications
  • Experience working with a global development team and GTM team
  • Experience partnering with third-party tool vendors and collaborating on feature implementation
  • Salesforce Administrator certification