Full-Time

Lead ServiceNow Developer

APM, ITOM

Posted on 7/4/2025

Perficient

Perficient

1,001-5,000 employees

Global digital consultancy delivering IT solutions

Compensation Overview

$73k - $170.6k/yr

+ Equity + Bonus

Alpharetta, GA, USA

Remote

Category
Software Engineering (1)
Required Skills
JavaScript
Data Structures & Algorithms
ServiceNow
Requirements
  • ServiceNow Development experience of 7 years or more required.
  • Multiple hands on APM implementation experience required
  • Hands-on experience configuring ITOM Discovery (on-premises & Cloud) and Service mapping
  • Solid understanding & experience of CMDB with good understanding of CSDM.
  • Solid understanding of Enterprise Architecture required
  • Proficiency using Glide API and JavaScript on the ServiceNow platform
  • Experience integrating external system to ServiceNow using REST & SOAP.
  • Solid experience creating Dashboards/Reports - Performance/Platform Analytics
  • Knowledge of Networking concepts and Cloud concepts.
  • Proficient in authoring, editing and presenting technical documents.
  • Bachelor’s Degree in MIS, Computer Science, Math, Engineering or comparable major.
  • Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design.
  • Client facing or consulting experience required.
  • Skilled problem solvers with the desire and proven ability to create innovative solutions.
  • Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments.
  • Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
  • Knowledge and experience in developing software using agile methodologies.
  • Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.
Responsibilities
  • Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
  • Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service.
  • Develop and maintain effective working relationships with team members.
  • Demonstrate the ability to adapt and work with team members of various experience level.
Desired Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • CIS-APM (Expired is ok)
  • CIS-ITOM Discovery
  • CIS- Service Mapping
  • An EA certification e.g. TOGAF

Perficient is a global digital consultancy that provides IT and business consulting services to large enterprises. It helps organizations design and deliver IT and digital solutions, with services spanning business analysis, portal development, and AI-powered digital initiatives. Its offerings are carried out through a global delivery network across the United States, Latin America, India, and Europe, combining strategists and technologists to execute projects from strategy through implementation. The company differentiates itself by leveraging a broad, multinational delivery footprint and pursuing strategic acquisitions to expand its capabilities and market reach, enabling it to serve Forbes Global 2000 and other large enterprise clients across multiple industries. The goal is to help enterprises transform digitally, using data analytics, cloud computing, and AI to achieve measurable business outcomes and improved performance.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Austin, Texas

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • EQT $3B acquisition closed, providing capital for AI expansion.
  • Kelley Austin acquisition deepens Salesforce AI and Agentforce expertise.
  • SMEDIX buy bolsters healthcare software engineering capabilities.

What critics are saying

  • Integration failures from SMEDIX and Kelley Austin cause talent attrition.
  • Accenture and Cognizant capture clients with superior AI scale.
  • Sitecore decline devalues Brainjocks, stranding legacy revenue.

What makes Perficient unique

  • Perficient leads digital transformation for Global 2000 enterprises.
  • Trusted Salesforce partner delivers Agentforce and Data Cloud AI solutions.
  • Award-winning AI provider accelerates enterprise Salesforce innovation.

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Benefits

Hybrid Work Options

Remote Work Options

Company News

Business Wire
Oct 13th, 2025
Perficient Deepens Salesforce AI, Agentforce, and Data Capabilities Through Acquisition of Kelley Austin

Today, Perficient announced the acquisition of Kelley Austin, an award-winning Salesforce consulting partner.

Stock Titan
May 5th, 2024
Perficient Acquired by EQT for $3B

Perficient, Inc. is set to be acquired by EQT in an all-cash transaction valued at approximately $3.0 billion, or $76.00 per share, a 75% premium over its April 29, 2024, stock price. The deal, expected to close by the end of 2024, will take Perficient private and maintain its headquarters in St. Louis. This acquisition marks a strategic expansion for EQT in the digital consulting sector. Post-deal, Perficient's shares will cease trading on NASDAQ.

Business Wire
Oct 21st, 2023
Perficient Reaches Definitive Agreement to Acquire SMEDIX, INC.

Perficient announced today it has entered into a purchase agreement to acquire SMEDIX, Inc., a healthcare software engineering firm.

Business Wire
Oct 13th, 2022
Perficient Announces Acquisition of Brainjocks

Perficient today announces the acquisition of Brainjocks, a $13 million annual revenue digital consultancy with a strong Sitecore platform focus.

SalesTechStar
Oct 8th, 2020
88 Percent of Businesses Rely on Outdated Methods for Order Management According to Study Commissioned by Perficient

Perficient, the leading global digital consultancy transforming the world’s largest enterprises and biggest brands, released the results

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