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Technical Escalation Engineer
Confirmed live in the last 24 hours

201-500 employees

Integrated platform for strategic and operational business planning
Company Overview
Pigment is a company that excels in providing an integrated platform for business teams to build strategic and operational plans, consolidating large amounts of data in real-time and enabling dynamic modeling. Their system promotes collaboration and efficiency, allowing teams to focus on data analysis rather than preparation, and offers features like real-time what-if scenarios, shared metrics for data integrity, and direct conversations on the platform. Trusted by industry leaders such as Klarna, Figma, and Airtable, Pigment demonstrates a competitive edge in facilitating growth, adaptability, and informed decision-making in businesses.

Company Stage

Series C

Total Funding





Paris, France

Growth & Insights

6 month growth


1 year growth


2 year growth

Toronto, ON, Canada
Experience Level
IT & Security
  • 5+ years experience in either technical support, supervision or management
  • You are at ease with understanding code or technical concepts with prior experience to demonstrate
  • You are at ease with building data models (prior experience a plus)
  • You are curious about how things work and do not hesitate to be hands-on
  • You are a team player with a problem-solving mindset
  • You have a strong sense of ownership, perseverance, due diligence
  • You are able to explain and summarize information out of complex technical issues
  • You are very well organized with a good sense of priorities
  • You like to take initiatives
  • You think customer-first
  • We are looking for a Solutions Engineer to work with our Engineering team
  • You will act as a liaison between the Business Escalation Team and the Engineering teams to be the safe keeper of the Pigment platform
  • Together with your counterparts, you will secure the necessary means so we proactively watch and prevent issues from occurring and ensure that any event happening in production is addressed the way it should
  • Nothing shall pass! It's a role where you are encouraged to take many initiatives
  • You will have the opportunity to step back on our practices and propose improvements to the way we work, in order to increase customer satisfaction and protect the productivity of Product and Engineering teams
  • It is a key role with an organization-wide impact
  • Come scale Pigment with us!