Patient Access Registration Specialist

Overview

Community Focused. Care Driven. 

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. 

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.  

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. 

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! 

We are searching for a talented Patient Access Registration Specialist 

*$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs 

Shift: Day/Evening shift, 8:30am - 5:00pm, 9:30am - 6:00pm, Flex 8:00am - 6:00pm   

Location: Care Connect - Fairhaven, MA

A career at Southcoast Health offers you: 

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve 

• Competitive pay and comprehensive benefits package 

• Generous Earned Time Off Package** 

• Employee Wellbeing Program 

• 403B Retirement Plan with company match 

• Tuition assistance / Federal Loan Forgiveness programs 

• Professional growth opportunities and customized leadership training 

**Available to regular status employees who are scheduled to work a minimum of 24 hours. 

Southcoast Health is an Equal Opportunity Employer. 

Responsibilities

Under the general supervision of the Team Leader or designee, performs a wide variety of duties to facilitate patient access throughout the organization. Obtains and documents all information required to create an accurate patient registration encounter that insures payment is received upon the first submittal to third party payers. Promotes an outstanding first impression while promoting customer satisfaction. Acts as the Third Party payer expert to all SPG practice staff as well as an insurance resource for any patient inquiry.

Qualifications

• Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.
• Prior experience and knowledge with third party payors and their regulatory requirements is preferred.
• Medical Terminology Certificate is preferred.
• Demonstrated excellent communication & interpersonal skills are required.
• Strong computer skills including medical based programs is required.
• Proficiency with Word, Excel, Epic, NEHEN, Passport and other software programs is preferred.
• Over three years related health care experience including working with third party payors is preferred.
• CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) are preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience. 

Pay Range

USD $17.86 - USD $28.76 /Hr.