Full-Time
Production Support
Spruce InfoTech
201-500 employees
Delivers enterprise IT solutions and optimization
No salary listed
New York, NY, USA
In Person
 Software Engineering (1) |
|---|
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- Experience with Mule Anypoint Studio runtime 3.6.1.
- Experience with Mulesoft On-Premise or CloudHub deployments and deployments.
- L1/L2/L3 production support project experience.
- Ability to run triage calls with multiple teams and bring production issues to closure.
- Root cause analysis, fixes, changes and provide workarounds.
- Coding in Mule involves Java/Spring, so experience in Java/Spring is needed.
- Data transformation knowledge using Datamapper, XSLT, Java code.
- Good problem solving and analysis skills.
- Production support L1 and L2, admin activities, defect triaging, addressing service requests and incidents, fixes involving coding, unit testing, integration testing and end-to-end testing.
- Run triage calls with multiple teams and bring production issues to closure.
- Root cause analysis, fixes and changes and providing workarounds.
- Coding in Mule involves Java/Spring; contribute code changes as part of incident fixes.
- Data transformation knowledge used during issues resolution with Datamapper, XSLT, or Java code.
- Perform unit testing, integration testing and end-to-end testing of fixes.
Spruce InfoTech provides IT services to help organizations manage and optimize technology, including enterprise solutions, IT staffing, and technology consulting for clients from small businesses to large corporations. It helps turn technology into a strategic asset by matching projects with qualified experts and applying enterprise-grade solutions on timelines that fit the client. The company differentiates itself with a proven growth track record and industry awards, highlighting cost-conscious delivery and long-term value. Its goal is to help clients maximize IT investments, scale technology capabilities efficiently, and achieve better business outcomes with reliable, affordable IT solutions and staffing.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Pennsylvania
Founded
2011
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See people who can refer or advise you
Simplify's Take
What believers are saying
- LinkedIn on July 1, 2026 shows active hiring and multi-location growth.
- Revelio reports headcount growth from 322 in 2023 to 383-396 in 2026.
- The 2023 acquisition of InfoTech Resources expanded operations and market reach.
What critics are saying
- Recruitinghell discussion on October 9, 2025 signals reputational friction in hiring markets.
- Revelio data shows only 383-396 employees, limiting enterprise-scale delivery depth.
- A failed staffing cycle in 2026 would crush utilization and client concentration economics.
What makes Spruce InfoTech unique
- Exton-based Spruce InfoTech spans US, Canada, and India delivery centers.
- It combines IT staffing, managed services, outsourcing, and cyber security offerings.
- The company claims 2,000 projects, 95% placement success, and 100 global clients.
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Benefits
Health Insurance
Paid Vacation
Remote Work Options
Flexible Work Hours
Professional Development Budget
Conference Attendance Budget