Spanish Speaking Account Representative
RTS International
Posted on 2/1/2024
Shamrock Trading

501-1,000 employees

Parent company for transportation, finance, and technology brands.
Company Overview
Shamrock Trading Corporation, a diversified conglomerate in transportation, finance, and technology, is recognized for its strong company culture, prioritizing employee well-being with fully-paid healthcare, dental, and vision premiums, generous 401(k) contributions, and fitness amenities. Its rapid growth in the Kansas City metro area is testament to its competitive edge and industry leadership. The company's commitment to its employees, demonstrated through its consistent recognition as a "Best Place to Work," positions it as an attractive workplace.
Fintech

Company Stage

N/A

Total Funding

N/A

Founded

1986

Headquarters

Overland Park, Kansas

Growth & Insights
Headcount

6 month growth

4%

1 year growth

15%

2 year growth

56%
Locations
Overland Park, KS, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Bachelor’s Degree in Business Administration, Finance, or related field
  • Fluency in English and Spanish (speaking, reading, and writing)
  • Computer literate in Microsoft Office
  • Analytical and technical skills
  • Detail oriented
  • Effective verbal, written and interpersonal communication skills
Responsibilities
  • Interact with clients in all aspects of customer service
  • Maintain customer records by updating account information
  • Resolve product or service problems
  • Maintain financial accounts by processing customer adjustments
  • Carry out regular risk assessments
  • Recommend potential products or services to management
  • Attract potential customers by answering product and service questions
  • Prepare product or service reports
  • Contribute to team effort
Desired Qualifications
  • Bilingual skills with fluency in Portuguese
  • Experience with data entry and PC applications