Membership Sales Advisor
Updated on 12/2/2023

501-1,000 employees

Modern healthcare platform
Company Overview
Forward is on a mission is to create a world where everyone has access to the best medical care available
AI & Machine Learning

Company Stage

Series E

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

King of Prussia, PA, USA
Experience Level
Desired Skills
Customer Service
Sales & Account Management
  • Engage prospective members and educate them about the benefits of a Forward membership
  • Lead product demos and take prospective members through a tangible, immersive experience that shows them what being a Forward member looks like and feels like
  • Support member experience onsite including helping members check-in, answering questions about our products and services, and coordinating issue resolution
  • Identify opportunities to improve current processes to optimize workflows and make operations more efficient
  • Wear many hats. We need someone who can do many things well with little hand holding and can easily pivot as priorities shift. We’re small and scrappy, so it’s crucial that you’re able to think on your feet, adapt to changing circumstances, and always put our members and prospective members first
  • Be a subject matter expert on all things Forward. You will be critical to the success of the company
  • Impact-driven. You care about your impact upon the world. That means more building and less talking as you’re working toward something that has a chance to change people’s lives
  • Customer-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members. You enjoy the customer service side of healthcare
  • A People Person. You get energy from engaging with people and you easily develop a comfortable rapport and relationship with every kind of person
  • Process-oriented. You have exceptional organizational skills and enjoy building scalable operational processes
  • A Problem Solver. You've solved ambiguous and analytically complex problems, and are always looking for a new challenge
Desired Qualifications
  • Logistical Details: Job Type: Full-time, onsite (please note: this may include nights and weekends) Benefits: 401(k), PTO, Health, Dental, Vision insurance
  • WHY JOIN FORWARD? We don’t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You’d be a major part of the story behind one of the most ambitious startup attempts of the past decade and you’d work with a team of people who want to use their talents for good
  • Our Commitment to Diversity and Inclusion: We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply
  • We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Information collected and processed as part of any job application you choose to submit is subject to Forward’s Privacy Notice to California Job Applicants.