Full-Time
Claims Success Associate
Posted on 11/21/2024
Luna Physical Therapy
501-1,000 employees
Home-based personalized physical therapy services
Compensation Overview
$15 - $21Hourly
Entry, Junior
Remote in USA
- At least 1 year of experience with medical accounts receivable, preferably in outpatient therapy
- Proven experience in healthcare billing
- Demonstrated training ability
- Post charges daily
- Submit claims electronically daily and monthly as defined by processes
- Monitor claim status and denials to identify and address rejected claims
- Investigate reasons for rejected claims, make necessary corrections, and resubmit claims as required
- Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary
- Maintains industry level working knowledge of medical billing occurring in Luna
- Support Admin functions
- Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
- Achieved goals set by management
- Generally starts to function more so in one of the departments: Patient Payments, Insurance Payments, Claims or AR while supporting all departments as needed
- Achieving daily, weekly, monthly and quarterly goals to ensure claims, payments and supporting documentation is completed
- Performs Ad Hoc tasks at managers discretion
Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients, and they bring all necessary equipment to the patient's home. Appointments are flexible, available seven days a week, accommodating busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.
Company Stage
Series B
Total Funding
$59M
Headquarters
Menlo Park, California
Founded
2018
6 month growth
↑ 11%1 year growth
↑ 22%2 year growth
↑ 61%
Simplify's Take
What believers are saying
- Luna's rapid expansion and partnerships with leading health systems indicate strong growth potential and market acceptance.
- The company's new clinical intervention programs aim to reduce healthcare costs and improve patient outcomes, making it an attractive option for health plans and providers.
- Luna's flexible scheduling and insurance-covered services make it accessible to a wide range of patients, enhancing its market penetration.
What critics are saying
- The reliance on insurance billing could pose financial risks if reimbursement rates change or if there are delays in payments.
- Integrating AI technologies and maintaining high levels of patient satisfaction could be challenging and resource-intensive.
What makes Luna Physical Therapy unique
- Luna's focus on delivering in-home, one-on-one physical therapy sessions sets it apart from traditional facility-based and virtual care options.
- The company's partnerships with major health systems like Baylor College of Medicine and University Hospitals expand its reach and credibility in the healthcare sector.
- Luna's integration of AI technologies, such as Auto-Charting and conversational tools, enhances the efficiency and accuracy of patient care, distinguishing it from competitors.
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