Deposit Operations Associate
Confirmed live in the last 24 hours
Cross River Bank

501-1,000 employees

"Provides technology infrastructure for financial services"
Company Overview
Cross River Bank stands out as a leading workplace due to its robust technology infrastructure that powers the future of financial services, offering a unique competitive advantage in the industry. The company's proprietary real-time banking core enables it to deliver scalable embedded payments, cards, and lending solutions to millions, demonstrating its technical innovation. Furthermore, its leadership in faster payments and commitment to financial inclusion, as evidenced by its provision of FedNow to extend faster payments reach, showcases its industry leadership and commitment to reshaping global finance.
Financial Services
Data & Analytics

Company Stage

Series D

Total Funding





Fort Lee, New Jersey

Growth & Insights

6 month growth


1 year growth


2 year growth

Edgewater, NJ, USA
Experience Level
Desired Skills
Customer Service
Operations & Logistics
Customer Success & Support
  • 3-5 years of experience with customer service, account opening, procedural improvements, or deposit operations
  • Ability to effectively work while multi-tasking
  • Detailed oriented
  • Team oriented with the ability to work effectively with other teams
  • Effective decision making and critical thinking; ability to analyze situations fully and accurately, and reach productive decisions
  • Intuitive and innovative thinking and the ability to apply the concepts
  • Excellent interpersonal, verbal, and written communication skills
  • Flexibility and the ability to adapt to a rapidly growing environment
  • Must be fluent in Microsoft Office Suite Programs
  • Must be a self- learner and have the ability to work with minimal assistance
  • Develop an in-depth understanding of Banking as a Service including the operational processes used to support it
  • Interact with Banking as a Service Program Partners throughout their life cycle including implementation, testing, and post launch
  • Support Banking as a Service Program Partners including but not limited to quality assurance reviews, Zendesk ticketing support, conference calls, collaboration, and execution of new processes
  • Perform daily reconciliations of the network settlements required to support Banking as a Service Card Programs
  • Maintain awareness of the Banking as a Service Programs that are onboarded and maintained at the Bank
  • Review existing processes to develop recommendations and procedural improvements to maximize efficiency and effectiveness within the team
  • Review the Banking as a Service Programs' procedures to ensure that they align with the Bank's operational requirements and Bank's policies, which includes regulatory requirements
  • Conduct research to ensure that the Banking as a Service Programs are aligned with the industry best practices and present recommendations to ensure adherence
  • Ensure all responsibilities are completed in a timely manner and according to policy
  • Manage special projects which may involve coordination with other departments
  • Maintain a high level of precision and accuracy