Business Development Manager
Account Executive
Updated on 2/19/2024
OTA Insight

501-1,000 employees

Empowering smarter revenue, distribution and marketing decisions
Company Overview
From the very beginning in 2012, OTA Insight’s vision is to provide user friendly revenue management tools, as well as becoming the global leader in data intelligence for the hospitality industry. Since then, OTA Insight has won many industry awards and is named UK's 17th fastest growing private technology company in the The Sunday Times Fast Track Hiscox #TechTrack100. OTA Insight has grown to become the preferred revenue management solution for over 60,000 independent, local and global chain properties in more than 185 countries, supported by 300+ stellar employees.
Consumer Goods
Data & Analytics

Company Stage

Series B

Total Funding

$113.1M

Founded

2012

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

↑ 45%

1 year growth

↑ 62%

2 year growth

↑ 125%
Locations
Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Cold Calling
Salesforce
CategoriesNew
Business & Strategy
Sales & Account Management
Requirements
  • Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
  • 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
  • Experience in revenue management or knowledge of different Hotel PMS & RMS software
  • Fluency in English and preferably one other native language
  • Experience with SalesForce, or other CRM systems and related sales tools
Responsibilities
  • Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups
  • Build, organize, and execute a business development plan to achieve business aims and sales targets
  • Utilize and develop innovative strategies to maximize results and win over challenging targets
  • Respond to all incoming product enquiries, referrals, and leads in a timely and effective manner
  • Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner
  • Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions
  • Maintain accurate records of business development activities on Lighthouse's CRM system
  • Achieve sales KPI's and targets
  • Maintain regular contact with prospective clients and new accounts
  • Identify upgrade opportunities with the existing client base and generate new sales from these organizations
  • Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins
  • Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription
  • Provide client feedback on products to the Product Development team
  • Attend meetings, (inter)national conferences and organize regional road shows as required
  • Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA's)
  • Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to
  • Identify short falls in the process and procedures and suggest process improvements
Desired Qualifications
  • Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software
  • Experience with SalesForce, or other CRM systems and related sales tools