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Product Manager Intern
Tech, Masters, Non-MBA
Posted on 10/19/2022
Santa Clara, CA, USA
Experience Level
Desired Skills
Data Analysis
Product Design
  • Position intended for Masters (non-MBA) students only
  • Master's degree in Computer Science, Engineering, Information Systems, Business Management, Analytics, Mathematics, Physics, Applied Sciences, or a related field
  • Graduating December 2023, or later
  • Able to work full time for 12 weeks over the summer (May - September)
  • Up to 2 years of experience in the following: Product management, product design or technical program management
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Deep curiosity about customer needs, along with building customer relationships and delivering
  • Resourceful, detail-oriented, and highly organized
  • Excellent oral presentation skills and written communication skills
  • Preferred: Demonstrated project management experience from previous internship, or academic or personal projects
  • Preferred: Experience or awareness with Agile and the Software Development Lifecycle
  • Summer only, 12-week internship program
  • As a Product Manager at ServiceNow you will work closely with our engineers, designers, and product marketers to guide products from conception to launch. This product management role provides a great opportunity for individuals seeking to launch their product management career or develop an existing foundation. This role is for someone who loves diving into details and fixing user pain points. We are looking for an outside-the-box thinker who can quickly identify market needs/ problems to solve and accelerate the team towards solving them. Our ideal candidate has a strong desire to learn, a keen business sense, is curious, and able to step back and be creative
  • Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives
  • Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features
  • Build familiarity with scrum process and willingness to contribute to team deliverables
  • Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue
  • Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements
  • Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated
  • Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements and delivering product features to market
  • Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble