Full-Time

Senior Manager

Property Claims

Updated on 3/14/2025

Lemonade

Lemonade

1,001-5,000 employees

Digital insurance with social impact focus

Compensation Overview

$110k - $135kAnnually

+ Equity + Benefits

Senior, Expert

No H1B Sponsorship

Remote in USA

Cannot consider applicants from Colorado, California, Montana, Hawaii, New Mexico, and Puerto Rico.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Data Analysis
Requirements
  • 10+ years of experience in P&C claims, with an emphasis on property claims
  • 3+ years in a senior leadership role within the claims world
  • Proven skills in managing and scaling a big team, with a knack for leading leaders and nurturing emerging talent
  • Passion for AI and technology, with a track record of leveraging digital tools to enhance business outcomes and customer satisfaction
  • Stellar strategic thinking with a track record of using data analytics for shining up processes
  • Expertise in pulling, interpreting, and weaving data insights into engaging narratives for stakeholders across all levels
  • Unmatched problem-solving chops, with an intuitive sense of when to dive into details and when to steer the ship from a strategic horizon
  • Experience working hand-in-hand with TPAs and managing partner relationships
  • Bachelor’s degree, required; bonus points for advanced degrees or industry certifications (e.g., CPCU)
  • Ability to work in a remote environment
Responsibilities
  • Craft and implement forward-thinking strategies for Home Property Claims, focused on elevating customer happiness and operational success, using your strategic superpowers to navigate challenges and drive lasting innovation in operational performance
  • Embrace AI, leveraging its potential to propel the business forward, enhance customer and employee experiences, and streamline claims processes
  • Master the art of switching between the bird's-eye view for strategic direction and rolling up your sleeves to dive into the details when necessary, ensuring nothing escapes your keen attention to detail
  • Set, monitor, and analyze KPIs that keep our claims handling in top-notch shape, driving accountability to deliver operational claims excellence, partnering closely with internal and external teams to achieve these objectives
  • Keep our processes and policies perfectly aligned with regulatory standards and the Lemonade way
  • Manage and optimize claims-related expenses to keep our costs efficient and loss adjustment expenses (LAE) accurate
  • Lead, inspire, and elevate a team of claims rockstars, including leaders, cultivating a culture of excellence and scale the team to meet evolving needs
  • Unleash your data wizardry to pull, decode, and share complex insights across the organization, empowering smart decisions and spotlighting opportunities to boost department awesomeness
  • Partner with legends across Lemonade—whether in Actuarial, Underwriting, Product Development, or Communications—to ensure a synchronized and strategic approach to claims management
Desired Qualifications
  • Liability and Litigation claims handling exp. preferred
  • Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Lemonade offers a digital insurance platform that allows users to quickly sign up for coverage for various needs, including personal belongings, homes, pets, families, and cars, all through a single app. The platform operates by collecting premiums from users, and any unused premiums are donated to a charity chosen by the user through a feature called Giveback. This unique approach has enabled Lemonade to contribute over $4 million to non-profit organizations globally. Unlike traditional insurance companies, Lemonade emphasizes social impact and community support, aiming to transform the insurance experience by making it more accessible and socially responsible.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Lemonade's partnership with Toyota Insurance opens new distribution channels.
  • Expansion into pet insurance taps into a growing market.
  • AI-driven processes align with the digital transformation trend in insurance.

What critics are saying

  • Proposed 43.8% rate hike in New Jersey may face regulatory challenges.
  • Stock price surge could lead to unsustainable market expectations.
  • Partnership with Toyota may strain operational resources.

What makes Lemonade unique

  • Lemonade uses AI and behavioral economics to streamline insurance processes.
  • The Giveback program donates unused premiums to charity, enhancing social responsibility.
  • Lemonade offers instant insurance coverage through a single app for multiple needs.

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Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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