Full-Time
Stand Manager
Who Brew
Operator of 7 Brew coffee stands
No salary listed
Dyer, IN, USA
In Person
Category
 Operations & Logistics (1) |
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Required Skills
Inventory Management
Customer Service
Requirements
- Work a flexible schedule that can include early mornings and late nights.
- Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
- Regularly work weekends and be available to work holidays when necessary.
- Be available by phone or in person to promptly address operational needs.
- Create and maintain genuine, uplifting interactions.
- Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
- Be able to work outside for prolonged periods in all weather conditions.
- Be able to lift up to 50 pounds.
- Be able to stand comfortably for hours at a time.
- Be able to climb a ladder and use a stepladder.
- Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
- Safely walk between and around cars in the drive-through line.
- Safely use a utility knife.
- Operate any position in the stand during peak hours.
- Maintain awareness of shift operations while working a position.
- Address operational, procedural, or cultural issues with team members.
- Adapt to problems and implement solutions during stressful situations.
- Effectively manage multiple projects and deadlines.
- Effectively lead and direct multiple personality types under pressure.
- Have proven leadership abilities in a fast-paced environment with 40 or more team members.
- Have beginner-level proficiency in Microsoft Office Suite.
Responsibilities
- Assume full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values.
- Lead the crew and maintain genuine connections with team members and the unique nuances of the stand’s business.
- Coach and train team members, perform administrative duties, and oversee operations in addition to scheduled shifts.
- Be proficient in all Brewista and Shift Lead duties and skill sets.
- Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
- Provide regular feedback to each team member on strengths and areas for growth.
- Create a weekly shift schedule based on crew needs and availability while maintaining low labor costs and quick wait times.
- Monitor and maintain necessary inventory, small wares, and equipment.
- Ensure appropriate cash handling, deposits, and change for the stand.
- Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
- Take ownership of solutions.
- Ensure the crew is knowledgeable about and meets all health requirements.
- Develop new leaders.
- Implement and communicate directives from upper management.
- Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development.
Who Brew operates 7 Brew drive-through coffee stands in selected local markets. Its teams prepare coffee, energy drinks, teas and other beverages while managing the fast, customer-facing service model associated with the 7 Brew brand. The company recruits baristas and stand leaders for the locations it operates, but it is not the national 7 Brew franchisor. Describing Who Brew as a franchise operator preserves the employer identity represented by its careers site without assigning ownership of the broader brand.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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