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Senior Engineer
Incident Management & Observability
Confirmed live in the last 24 hours
Canada • Remote in USA
Experience Level
Desired Skills
  • Bachelor's in Computer Science, Engineering, related field or equivalent practical experience
  • 5+ years experience writing/reading/debugging code in one or more languages, such as: Java, Python, Shell, Ruby
  • 5+ years experience working with large-scale distributed systems and managing Linux-based systems in a cloud like AWS
  • In depth experience with large scale observability and reporting systems (New Relic, Datadog, Elastic, Prometheus, etc)
  • 3+ year(s) experience with solutions such as Docker, Kubernetes, system virtualization, cloud monitoring and logging
  • 3+ years experience with IaC and config management tools such as Terraform, Cloudformation, Chef, Ansible, and similar
  • Experience working as part of a team, using analytical, problem-solving skills
  • Excellent troubleshooting and attention to detail
  • Ability to quickly learn new technologies and follow industry trends
  • Ability to analyze and optimize high-traffic internet applications
  • Build A High Performing Team - Communicate Directly, Be a Good Person
  • Make Things Happen - Take Ownership, Think Long Term
  • Deliver an Exceptional Experience - Users Come First, Quality & Craftsmanship
  • Manage observability infrastructure
  • Use tools such as Prometheus,Grafana, and NewRelic to create and maintain observability infrastructure and tooling, including creating alerts, production reporting, and writing documentation
  • Serve as a member of “follow the sun” L1 support, working alone or with teammates to answer pages for all onboarded services and resolve or escalate issues in a timely manner
  • Respond to alerts in PagerDuty, drive incidents to their conclusion, and lead the effort to strengthen the system based on post-mortem action items
  • Coordinate cross-team and cross-functional efforts with processes, documentation, and tooling to ensure operational excellence

201-500 employees

Company Overview
The all-in-one family location sharing app featuring crash detection and 24/7 support.
  • Core business hours for work-life balance
  • No-meetings on Wednesday afternoons
  • Home office stipend
  • Remote-first work environment
  • In-person collaboration opportunities
  • Competitive pay and benefits
  • Health, dental, and vision insurance
  • 401(k) program with company match
Company Values
  • Think Long-Term: We make strategic decisions that pay off in the long run.
  • Users Come First: An amazing end-to-end customer expererience is the key competitive differentiator that will make us win over time.
  • Communicate Directly: We resist the urge to avoid discomfort and intentionally lean into tough conversations.
  • Take Ownership: We focus on outcomes over output and look for high agency people that make things happen.
  • Quality & Craftsmanship: We do things the right way and with an extreme focus on quality. Lives depend on it.
  • Be a Good Person: Everyone at Life360 respects each other and maintains a high sense of integrity.