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Full-Time

Test Coordinator

Tacoma, WA

Confirmed live in the last 24 hours

Natera

Natera

1,001-5,000 employees

Provides cell-free DNA testing services

Biotechnology

Junior

Remote in USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Communications
Requirements
  • Minimum of 2 years of phlebotomy experience, oncology experience required
  • BS/BA degree (preferred)
  • High School Diploma (or equivalent) required
  • Phlebotomy Certificate (if required by State)
Responsibilities
  • Patient communications, including draw and timing requirements
  • Administrative duties, such as accessing patient information and reports in Electronic Medical Record (EMR), scheduling patients, aligning available blood draw times to clinic requirements, etc.
  • Requires tracking and data entry for each draw completed, including billing information when applicable
  • Verifies test requisitions by comparing information with EMR information, bringing discrepancies to the attention of unit personnel and/or resolving missing information fields
  • Verifies patient by reading and securing patient identification
  • Obtains blood specimens by performing venipunctures
  • Maintains specimen integrity by using aseptic technique, following department procedures; observes isolation procedures
  • Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
  • Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log, identifies and reports needed changes to process
  • Maintains safe, secure, and healthy work environment by following CAP CLIA standards and procedures, following with compliance and/or legal regulations
  • Work with assigned field team and internal channels to maintain & support existing customers
  • Successfully drive completion and efficiency rates set by the business unit
  • Articulate product and program specifics to the Natera patient community and interested parties
  • Identifies, nurtures and grows patient relationships to influence, schedule, and renew ongoing Natera testing
  • Makes required outbound calls as set by the business needs
  • Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; refers unresolved orders back to the originator for further clarification; notifies clinic contact/supervisor of unresolved orders
  • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and/or participating in professional organizations
  • Enhances phlebotomy department reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to patient experience
  • Position works with PHI on a regular basis in paper and/or electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
  • Must maintain a current status on Natera training requirements
  • Manages logistical requirements/printing of patient reports for associated clinic
  • Manages general billing questions/triaging for resolution with patients
  • Scheduling pick-ups from courier services - FedEx or Medspeed

Natera is a global leader in cell-free DNA testing, specializing in noninvasive tests for fetal, tumor, and donor cfDNA, with a focus on oncology, women's health, and organ health. Their cfDNA technology platform is validated in over 100 peer-reviewed publications, aiming to revolutionize personalized health care decisions.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

Austin, Texas

Founded

2004

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

23%

Benefits

Flexible medical plans

Investment options

Time off

Workplace perks