Full-Time

Field Claims Specialist II

Property

Posted on 4/14/2025

Nationwide

Nationwide

10,001+ employees

Provides diverse insurance and financial services

No salary listed

Mid, Senior

Cleveland, OH, USA + 1 more

More locations: Solon, OH, USA

The selected individual must reside in the respective territory: Northeastern Ohio. Ideal candidate locations include Baltimore County, Cuyahoga, Lake, and Geauga counties, and surrounding areas. Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.

Category
Insurance
Finance & Banking
Required Skills
Customer Service
Connection
Connection
Connection
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Requirements
  • 3-5 years of insurance field/property claims handling or adjusting experience
  • Solid experience/proficiency with Xactimate
  • Solid experience writing own estimates and handling claims start to finish
  • Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc
  • Strong customer service competency
  • Strong written & verbal communication skills
  • CAT duty is a requirement of this role
Responsibilities
  • Handles all assigned claims promptly and effectively, with little to no direction and oversight
  • Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines
  • Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy
  • Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications
  • Maintains current knowledge of local industry repair procedures and local market pricing
  • Submits severe incident reports, reinsurance reports and other information to claims management as needed
  • Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities
  • Initiates and conducts follow-ups through proficient use of claims and other related business systems
  • Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers
Desired Qualifications
  • Undergraduate degree or equivalent experience
  • Experience in a customer service environment, including flexible work schedules and extended work hours preferred

Nationwide offers a wide variety of insurance and financial services to individuals and businesses across the United States. Their products include auto, homeowners, life, and business insurance, as well as retirement plans, annuities, and mutual funds. Nationwide's services are designed to protect customers' assets and provide financial security. What sets Nationwide apart from its competitors is its strong focus on customer service and innovation, ensuring that their offerings meet the evolving needs of their clients. The company's goal is to help people achieve financial security and peace of mind through comprehensive insurance and financial solutions.

Company Size

10,001+

Company Stage

N/A

Total Funding

$774.1M

Headquarters

Columbus, Ohio

Founded

1925

Simplify Jobs

Simplify's Take

What believers are saying

  • Nationwide's $56M loan to Whitestone REIT diversifies its investment portfolio.
  • Investments in AI and tech platforms could streamline operations and reduce costs.
  • Supporting small businesses may expand Nationwide's customer base and strengthen relationships.

What critics are saying

  • Competition from insurtech startups like Nexar may challenge Nationwide's market share.
  • AI-driven platforms like Planck could disrupt traditional insurance models.
  • Partnerships with AI firms may require significant tech investment and integration efforts.

What makes Nationwide unique

  • Nationwide invests in tech-driven platforms like YellowBird and Betterview to enhance services.
  • Partnership with CLARA Analytics shows Nationwide's focus on AI for operational efficiency.
  • Collaboration with Funding Circle highlights Nationwide's support for small business growth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

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