Responsibilities

• Build rapport with clients to ensure we are identifying the solution that meets their needs.
• Build rapport with buyer and seller agents to increase company market presence and ensure we are meeting local market demands and nuances 
• Use technology to guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
• Provide exceptional client service while advising on the purchase or refinance process. 
• Respond to potential inquiries from company-generated prospects.
• Achieve or exceed sales goals and objectives.
• Work closely with operations, compliance and technology teams to optimize the loan application and workflow. 
• Ensure that all loans originate in full compliance with federal and state regulations.
• Maintain a pipeline of complex loan applications
• Review escalated objectives as tasks
• Participates in and leads proactive team efforts to achieve departmental and company goals
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work. 
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA. 
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self-driven with the ability to work independently and collaboratively. 
• Excellent organizational skills, able to set and meet deadlines in a high paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes. 
• Prior experience in wholesale and/or correspondent channels
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes

Requirements

• Mortgage Loan Originator License in CO or TX
• 2 - 4 years of experience
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices