Senior Jira Administrator

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization.

Roles & Responsibilities:

System Design and Configuration

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
• Translate business and user requirements into effective system configurations, automations, and dashboards
• Develop and maintain comprehensive system architecture documentation, blueprints, and standards
• Ensure platform stability, performance, and alignment with organizational goalsIntegration and Automation
• Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems
• Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.)
• Continuously identify opportunities to streamline processes through intelligent automation
• Support API development and maintenance for seamless cross-platform connectivity

Collaboration and Stakeholder Engagement

• Partner with product owners, project managers, and technical leads to gather and refine system requirements
• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders
• Act as a trusted advisor on platform strategy and continuous improvement initiatives

 Skills & Qualifications:

• Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)
• Strong understanding of workflows, custom fields, permission schemes, and automation rules
• Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts
• Familiarity with enterprise IT environments, including identity management, change control, and governance
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and stakeholder management abilities
• Ability to think systematically and balance technical precision with user experience

Desirable Skills:

• Experience with scripting languages (Python, PowerShell, Groovy)
• Knowledge of ITIL, ITSM frameworks, or Agile methodologies
• Atlassian certifications (ACP-100, ACP-200, or equivalent)
• Experience with version control, CI/CD tools, and DevOps practices
• Understanding of enterprise security, compliance, and data protection requirements

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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