Key Account Manager



201-500 employees

Collaborative learning platform for internal upskilling

Industrial & Manufacturing
AI & Machine Learning

Mid, Senior

Remote in USA

Required Skills
  • At least 6 years of experience in an HRtech B2B SaaS environment
  • Strong analytical and organizational skills
  • Strong written and verbal communication skills
  • Executed complex software/platform demos in your sales process
  • A Bachelor's degree or higher level of education
  • Enthusiasm for our Convexity culture: bit.ly/Convexity_360L
  • Growing revenue from existing customer base
  • Collaborating with customer success to ensure healthy customers that renew at a high rate
  • Tailoring approach to each client
  • Generating valuable conversations across multiple teams
  • Mapping and building account plans
  • Providing forecasts for opportunities identified
  • Arranging regular meetings with key players in the accounts
  • Evangelizing 360Learning vision through high-quality product demonstrations
  • Working with all other teams within the company to optimize the customer experience
  • Establishing and growing relationships with key decision-makers and influencers within the customer base
  • Accessing, analyzing, and presenting customer reports
  • Driving customer satisfaction and referenceability
  • Mastering the product demo and pitch
  • Starting work with the client success team to understand book of business
  • Building your own pipeline by power mapping top potential clients
  • Running tailored and exceptional client meetings with high priority clients
  • Becoming knowledgeable in Learning & Development market trends, emerging technologies, and competitors
  • Identifying product growth areas within existing customer base
  • Contributing as a subject-matter expert on the 360Learning platform
  • Sharing knowledge with the rest of the organization

360Learning stands out as a leader in the Learning Management System (LMS) industry, offering a unique collaborative learning approach that leverages in-house expertise for continuous upskilling. Their platform, powered by AI, facilitates efficient onboarding and training of employees, customer-facing teams, and partners, serving over 1,700 organizations globally. With a strong presence in New York, Paris, and London, and a significant funding of $240 million, 360Learning demonstrates a robust competitive advantage and commitment to shaping the future of work.

Company Stage

Series B

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth